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Digital Product Management Leader
2 months ago
Northern Trust is a leading global financial institution with a rich history dating back to 1889. As a Fortune 500 company, we have established ourselves as a trusted partner for individuals, families, and institutions seeking innovative financial solutions.
Job SummaryWe are seeking an experienced Head of Digital Product Development to lead our Digital Product function in delivering world-class digital products that meet the evolving needs of our clients. The successful candidate will be responsible for developing and executing a multi-year roadmap, collaborating with key stakeholders, and driving organizational change to achieve business objectives.
Key Responsibilities- Develop and Execute a Multi-Year Roadmap: Create a comprehensive roadmap that aligns with business strategy and goals, incorporating inputs from various stakeholders.
- Collaborate with Key Stakeholders: Work closely with leaders to build quarterly and annual roadmaps, focusing on delivering continuous business value and measuring outcomes such as revenue generation, cost optimization, and improved customer experience.
- Engage with Clients and Stakeholders: Engage with internal and external clients to gather feedback, competitive and market intelligence, and incorporate it into product features and roadmap.
- Introduce and Embed Product Culture: Initiate product roadshows, launches, and iterative product demos to introduce and embed a product culture within the organization.
- Lead Prioritization and Development: Prioritize the product portfolio and individual product backlog, driving the development, delivery, and ongoing management of compelling, market-leading, scalable digital products that deliver value.
- Drive Adoption and Engagement: Articulate the distinct value proposition and leverage metrics to drive engagement, adoption, customer satisfaction, and feedback loop to inform product roadmap.
- Collaborate with Data Office: Ensure digital products adhere to enterprise data governance standards, collaborating with the data office to ensure data quality and integrity.
- Drive Awareness and Best Practices: Drive awareness on digital product development and management best practices across the organization, promoting a culture of innovation and excellence.
- Collaborate with IT and CDO Teams: Collaborate with Enterprise and NTAM IT and CDO teams to build products using a scalable, resilient, available, and flexible data and information architecture that responds to business needs.
- Build and Lead a High-Performing Team: Hire, motivate, mentor, and manage digital product talent, building a high-performing team that can scale and deliver various product roadmaps effectively using Agile practices.
- Stay Up-to-Date with Emerging Trends: Stay current with emerging and evolving end-user usage models and requirements in digital product management, ensuring the organization remains competitive and innovative.
- Develop and Monitor KPIs: Develop and monitor KPIs to measure the effectiveness of digital product spend, ensuring investments in people, systems, and process enhancements deliver value.
- Expertise in Digital Product Development and Management: Proven expertise and passion for digital product development, management, and commercialization.
- Strong Leadership and Collaboration Skills: Ability to lead and collaborate with cross-functional teams, drive organizational change, and mobilize resources to deliver successful product development and engagement.
- Strong Commercial Acumen: Strong understanding of platform architecture, cloud, data, and AI, with a track record of delivering successful digital products in startup environments.
- Education and Experience: Bachelor's degree in engineering, computer science, or relevant discipline, with 10+ years of experience in building and scaling digital product organizations in financial services, preferably in investment or wealth management environments.
- Additional Requirements: Experience with Aladdin, investor workspace, and research platforms in a multi-asset class asset manager, ability to attract, recruit, and retain high-performing digital product managers, and a strong understanding of Scrum and Agile development practices.
