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Help Desk Technician

3 months ago

Madison, United States Thoughtwave Software and Solutions Full time

**HELP DESK -LEVEL 3**

**REMOTE**

**ONLY LOCAL CONSULTANTS (WISCONSIN)**

**Top 3-4 desired skills required for the position**:
Ability to troubleshoot and resolve issues quickly

Attention to detail

Able to work independently in a highly collaborative environment

Fast and accurate typing

**Qualification Experience**

IT Service Management tools (Incidents & Service Request) 3 years

Active Directory Tools 3 years

Microsoft Windows 10/11 3 years

Microsoft Office Suite 3 years

Network Topology 3 years

Local Area Networks

**Job Type**: Contract

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 3 years
- 4 years

Schedule:

- 8 hour shift

**Experience**:

- Help desk: 3 years (required)
- Windows: 3 years (required)

Ability to Commute:

- Madison, WI 53703 (required)

Ability to Relocate:

- Madison, WI 53703: Relocate before starting work (required)

Work Location: In person