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Help Desk III

2 months ago

Madison, United States AE Business Solutions Full time
Job DescriptionJob Description

AE Business Solutions is seeking a Help Desk Analyst to take on a long-term contracting role with our client The Help Desk Analyst will work onsite daily and resolve a variety of hardware and software issues.

*No C2C inquiries, please

Required skills:

-Possess the ability to perform root cause analysis and issue reolution of complex IT issues related to hardware and software

-Possess the ability to identify, lead, and implement ITSM improvement initiatives based on ITIL best practices

Nice-to-have skills:

-ITIL 4 foundation certification

CompTIA A+ cerfification

-PMP certification

TECHNOLOGY. INNOVATION. PEOPLE

The AE Advantage

We're not a staffing company: We're an IT Solutions Integration company with an IT Staff Augmentation Division. We've been Madison-based for over 70 years. Not only is Madison the market we serve, but it's our home. We can also offer Health, PTO, or Full Benefits packages with ALL of our contract roles. YOU decide

** We pay a generous bonus for the referral of an eligible candidate who works for AE Business Solutions for 90 days**

AE Business Solutions does not sponsor applicants for employment visas.

AE Business Solutions is an Equal Opportunity Employer. EOE/AA