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Billing and Scheduling Coordinator/csr

3 months ago

Franklin Park, United States Midwest Can Company Full time

Midwest Can Company have been producing quality containers for our customers since 1951. What began as a Company dedicated to the sole production of metal containers has since evolved into a corporation offering a wide range of container solutions that meet our customers growing needs and requirements.

Today, Midwest Can Company is committed to the safe handling, use, and storage of flammable liquids. We strive to provide innovative container solutions and fluid handing accessories while maintaining the highest-level quality standards. Our commitment to our customers is to offer world class quality, service, delivery and customer service.

**Responsibilities**:

- Answer inquiries about company and customer service calls.
- Perform basic bookkeeping, filing, and clerical duties.
- Work as receptionist backup when needed.
- Respond to questions regarding pricing and services.
- Process orders including order entry, order review for correct handling, pricing, quantities and shipping data.
- Inform customers of unit prices, shipping date, anticipated delays, and any additional information needed by the customer.
- Scheduling orders in customer portals and arranging order pick up.
- Invoice customer orders.
- Partner with Shipping Department to ensure on-time delivery.
- Process replacements and sample request
- Knowledgeable in PowerPoint
- Create customer labels.

**Education and Work Experience Requirements**
- High school graduate or General Education Degree required.
- Minimum of 1 - 2 year prior sales and/or customer service relations experience preferred.
- Experience working in manufacturing industry preferred.

Pay: $16.00 - $18.00 per hour

Expected hours: 40 - 42 per week

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance

Experience level:

- 1 year
- 2 years

Shift:

- Morning shift

Weekly day range:

- Monday to Friday

Work setting:

- In-person
- Office

Work Location: In person