Billing and Administrative Coordinator
2 weeks ago
The Billing and Office Coordinator at Serenity Care Resources plays a crucial role in overseeing the daily billing operations and administrative tasks of the agency. This position is essential for ensuring that all billing processes run smoothly and efficiently while providing support to the entire billing department.
Key ResponsibilitiesAdministrative Duties:
- Provide leadership and guidance to team members.
- Utilize a broad range of experience in caregiving, billing, and office management.
- Exhibit strong organizational skills and attention to detail, particularly in homecare billing.
- Adapt to a fast-paced environment and manage shifting priorities effectively.
- Process billing for all clients using the EVV system on a weekly basis.
- Possess in-depth knowledge of EVV systems, including functionality and reporting.
- Demonstrate excellent interpersonal and communication skills.
- Handle responsibilities with professionalism, accuracy, and confidentiality.
- Work effectively with diverse populations.
- Participate in an on-call rotation to cover caregiver absences.
Billing Coordinator Responsibilities:
- Manage the submission and follow-up of claims for Medicaid, commercial, and private payers.
- Ensure all claims are submitted accurately and address any rejections promptly.
- Collaborate with the Director and Office Manager to maintain schedules and reports.
- Analyze denial data to identify root causes and develop strategies for resolution.
- Communicate with insurance carriers to resolve outstanding accounts.
- Conduct coding reviews to prevent errors during the appeals process.
- Draft appeals to resolve billing discrepancies effectively.
- Prioritize tasks to address billing issues in a timely manner.
- Utilize reports to track and overturn denials.
- Identify opportunities for improvement in billing processes.
- Manage correspondence and requests according to departmental procedures.
- Assist with chart audits and maintain accurate documentation.
- Respond to inquiries regarding coverage and reimbursement.
- Research and resolve issues noted in EOBs and remittance advices.
- Keep management informed of any changes in billing practices or insurance networks.
- Maintain internal logs and assist with month-end closing processes.
Office Coordinator Responsibilities:
- Implement office workflow procedures to enhance efficiency.
- Serve as the primary contact for EVV-related issues until resolved.
- Organize and maintain filing systems for records.
- Handle phone calls and all forms of correspondence.
- Monitor office expenses and manage contracts.
- Perform basic bookkeeping and update the accounting system.
- Conduct background checks for employees.
- Ensure office equipment is operational and well-stocked.
- Manage inventory of office supplies and place orders as needed.
- Support meeting and conference arrangements.
- Maintain a tidy and organized office environment.
- Assist in managing vendor relationships.
- A four-year college degree is preferred.
- Two years of experience in medical billing or office coordination.
- A commitment to being part of a compassionate team dedicated to making a positive impact in the community.
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Ridley Park, Pennsylvania, United States Serenity Care Resources Full timeJob OverviewThe Billing and Office Coordinator at Serenity Care Resources plays a crucial role in overseeing the daily billing operations and administrative tasks of the agency. This position requires a skilled individual who can effectively support the billing department's functions while ensuring the proper scheduling of caregivers for elderly or disabled...
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