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Sales Support Administrator

2 months ago

Houston, United States FlexTG GO Full time

**_"You don’t build a business. You build people, and people build the business.”_**
- At Flex Technology Group, and our family of companies, we put people first. Join us and you’ll find that the focus is all about you. You’re recognized and treated as an individual. Your development is unique to you - tailored to your own wishes and needs - and will continue throughout your career with us. The only constant is that you will be challenged and stretched, but within a supportive environment, working with some of the brightest minds in the business. Flex Technology Group is a national company that has been featured as a Top 50 company to sell for by Selling Power Magazine and has been featured on the Inc. 5000 fastest growing company list for 12 years in a row.

**Position Summary**

This position partners with the sales organization and is responsible for assisting in business development activities, including prospecting, sales lead follow-up and the management of customer needs and services and with internal resources on pricing requests, contracts, SLA’s and escalations** **in the Central Division (Ohio, Indiana, Texas)

This role's hourly rate is $19-$23

**Essential Functions and Responsibilities May Include**:

- Assists Sales Representative in pre-sale process by conducting initial research/discovery/assessment and research related to pitch deck and proposal.
- Supports the development of memoranda and documents outlining prospect’s challenges, pain points and opportunity analysis.
- Secures pricing information.
- Creates PPT decks with Sales Reps for clients and prospects.
- Completes debriefs with Sales Rep after research and analysis.
- Addresses current customer environment/contact changes in business, additional locations, etc.
- Verifies accuracy in system and then onboards users (client) to customer portal and conducts training as needed.
- Serves as primary contact for customer issues and assists with any future client needs related to account after product is installed and contract is activated.
- As requested, maintains relationship with customer, manages escalation issues and participates in QBR meetings with customer.
- Provides master price quotes for transactional items based on customer needs.
- Full understanding of: Dynamics, CPQ, eAutomate, Smartsheet, proprietary Flex Tools (portal, reports, etc.)

**Qualifications and Experience**
- Excellent customer relation skills
- Background in customer service, data and business analysis
- Strong self-motivator
- Client facing or field work experience
- Independent and hard working
- Strong time management & organization skills
- Financial Acumen - profit/loss, financial strategies, gross profit
- Intermediate computer knowledge* MS Office (Microsoft Word, Excel, PowerPoint, Outlook)
- As part of pre-employment, we require drug and background screenings.
- Must be at least 21 years of age or older
- Must have a driver's license with clean driving record

Flex Technology Group provides equal employment opportunities to all employees and applicants for employment. The Company prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics), pregnancy (including childbirth, lactation and related medical conditions), protected veteran status, uniformed servicemember status, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, benefits, leaves of absence, compensation and training.