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Manager, Program Management, Strategy Execution
4 months ago
The Regional Portfolio Management Office (RPMO) serves the president and senior leadership team of Kaiser Foundation Hospitals and Health Plan for Northern California. We are a dynamic and innovative team that solves complex operational challenges to achieve exceptional outcomes centered around our people, members, and communities. We partner with regional and local leaders to identify and prioritize opportunities that align with KP’s strategy, design standard tools and methodologies, and implement transformational initiatives.
A successful Manager in the RPMO is a dynamic and innovative individual capable of successfully supporting senior leadership and their teams in translating, organizing, and executing their strategy. This includes acting as a strategic advisor and thought partner to executives; identifying strategic opportunities for improvement within portfolios; prioritizing, organizing, and planning key initiatives; building key infrastructure to enable success in the portfolio; and at times program managing large, complex strategic initiatives. Agility, collaboration, and big picture strategic thinking are essential skills for success. Additionally, you’ll be required to leverage influence and ensure enterprise-wide alignment of strategy, goals, and initiatives. By combining relationship management, consulting, program/project management, process improvement, and analytic skills, our Portfolio Managers tackle a broad array of opportunities within portfolios such as Consumer Experience, Hospital Operations, Quality, Finance, Clinical Services, and more. The healthcare landscape is ever changing, and this challenging and meaningful work drives the strategy to continue to provide best care for our members, patients, and the communities we serve across Northern California.
**Job Summary**:
In addition to the responsibilities listed below, this manager level position is also responsible for managing strategic, enterprise-wide, cross-regional, and/or multi-disciplinary programs to drive exceptional business value for KP; managing evolving strategic priorities and providing strategic planning within and across programs to drive and ensure alignment and performance across the organization. This includes monitoring the progress of initiatives across the program and proactively identifying risks and opportunities of strategic business value; raising visibility on critical issues to ensure effective resolution; and identifying, gathering and evaluating data and key performance drivers to understand strategy performance and any gaps. This position is also responsible for providing design plans and supporting the development and execution of change management strategies during key program or organizational changes and transitions; working in a variety of dynamic situations requiring exceptional consulting, internal influence, conflict management, and resource/team management; proactively conducting external research to identify and implement market leading practices; embracing a can-do strategic approach with sound business acumen; and advising and partnering with senior leaders while operating within a fast-paced environment.
**Essential Responsibilities**:
- Provides developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; works closely with employees to set goals and provide open feedback and coaching to drive performance improvement. Pursues professional growth; develops and provides training and development to talent for growth opportunities; supports execution of performance management guidelines and expectations. Leads, adapts, implements, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends. Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams. Delegates tasks and decisions as appropriate; provides appropriate support, guidance, and scope; encourages development and consideration of options in decision making.
- Manages designated work unit or team by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed. Aligns team efforts; builds accountability for and measuring progress in achieving results; determines and ensures processes and methodologies are implemented; resolves escalated issues as appropriate; sets standards and measures progress. Fosters the development of work plans to meet business priorities and deadlines; obtains and distributes resources. Removes obstacles that impact performance; identifies and addresses improvement opportunities; guides performance and develops contingency plans accordingly; influences teams to execute in alignment with operational objectives.
- Manages the delivery of large-scale programs or components with multiple wo