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Director, Business Process Management

3 months ago

Manchester, United States Sequel Medical Technology Full time

**About Sequel**
Sequel Med Tech is an early-stage company developing the next generation of precision drug delivery devices.

**Job Overview**
We are seeking a highly motivated and experienced Director of Business Process Management to join our dynamic team. The Director of Business Process Management will be responsible for owning and optimizing our enterprise wide processes to support our commercial and growth initiatives. This role will collaborate closely with cross-functional teams to ensure that our systems and platform meets the evolving needs of our organization and drives business growth. The Director of Business Process Management will also lead our Operational Excellence journey and focus with the clear vision to win The Shingo Prize within 5 years. The leader will be visionary and laser focused on continuous improvement and process harmonization leading a team of both direct and indirect reports.

**Job Responsibilities and Essential Duties**
- Collaborate with internal and external stakeholders to elicit requirements, streamline processes, improve access to information, and define business and technical needs.
- Communicate objectives, progress, feedback, and roadblocks to team members and escalate issues to senior management as necessary.
- Analyze and develop business solutions by continuously engaging with stakeholders to address new and current business needs.
- Plan and deliver solutions that are documented, traceable to business objectives, and aligned with business priorities and long-term technology capabilities.
- Partner with business leaders to solve short
- and long-term business challenges, optimize processes, and drive continuous improvement.
- Build and maintain credible relationships with stakeholders to ensure effective communication.
- Evaluate system functionality and work with stakeholders to establish requirements and manage enhancement requests.
- Design dashboards and reports to track key results and leverage data-driven insights to identify trends and areas for improvement.
- Create workflow diagrams reflecting current and future business environments.
- Provide thought leadership to help employees improve customer service and reduce operational costs.
- Lead business process excellence projects across multiple corporate areas, including Supply Chain, Quality, Customer Care, and Technology Operations.
- Use Lean Six Sigma methodologies to identify and implement process improvements, waste reduction, and cost savings.
- Develop and implement strategic initiatives to optimize business processes and enhance operational efficiency.
- Collaborate with cross-functional teams to define project scope, objectives, and key performance indicators (KPIs).
- Conduct process assessments, root cause analyses, and performance evaluations to identify areas for improvement.
- Develop and execute project plans, timelines, and resource allocation strategies to ensure project success.
- Provide guidance and support to project teams, ensuring alignment with project goals.
- Monitor project progress, track performance metrics, and provide regular updates to senior management.
- Facilitate change management activities, including training, communication, and stakeholder engagement.
- Promote a culture of continuous improvement and operational excellence throughout the organization.

**Minimum Requirements**
- Bachelor's degree in Business Administration, Engineering, Operations Management, or related field preferred. Master's degree strongly preferred.
- 10+ years of experience in a Business Process Manager or similar role
- 10+ years of experience in Operational Excellence

**Required Knowledge, Skills and Abilities**
- Proven track record of successfully implementing and maintaining programs in a corporate environment.
- Lean six sigma black belt certification required
- Experience within Healthcare, especially Diabetes medical devices, is preferred
- Excellent communication skills, both written and verbal, with the ability to effectively communicate complex concepts to stakeholders at all levels of the organization.
- Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
- Experience with Business Process and Operational Excellence methodologies and Salesforce Lightning Experience preferred.
- Knowledge of healthcare or medical device industry regulations and compliance requirements is a plus.
- Proven track record of leading successful process improvement projects and achieving measurable results.
- Strong analytical skills, with the ability to analyze complex data sets and identify actionable insights.
- Excellent project management skills, with the ability to effectively manage multiple projects simultaneously.
- Strong leadership and interpersonal skills, with the ability to influence and collaborate with cross-functional teams.
- Experience in the healthcare or medical technology industry is a plus.

Sequel Med Tech provides equal employment opp