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Director of Business Systems

2 months ago


Manchester, New Hampshire, United States Loftware Full time
About the Role

We are seeking an experienced Director of Business Systems to join our team at Loftware. As a key member of our organization, you will be responsible for designing and implementing technology solutions to enhance overall efficiency and effectiveness.

Key Responsibilities
  • Systems Architecture and Migration
    • Own the Business Systems architecture strategy for the organization, ensuring alignment to organizational objectives and strategy.
    • Guide the implementation, integration, and deployment of key business systems, such as Dealhub and LinkSquares within our Salesforce environment.
    • Continuously assess the current state of the organization's existing Business System infrastructure and software applications to identify gaps and areas that need improvement.
  • Data Management and Integrity
    • Head initiatives for data cleanup, enrichment, and maintenance, ensuring its consistent reliability and business readiness.
    • Design and execute strategies to maintain data accuracy and relevance.
    • Leverage a range of integration tools and methods to facilitate interoperability.
  • System Migration Expertise
    • Helm system migration projects with an emphasis on data integrity, minimizing disruptions.
    • Develop and implement migration strategies suitable for diverse business scenarios, including company expansions and system overhauls.
  • Business Intelligence
    • Oversee business intelligence capability, ensuring a unified source of truth, seamless integration, and deep analytical capabilities.
    • Maintain and evolve executive 'Insights dashboard' within our Qlik BI tool, ensuring data is accurate and dashboard is reporting on the critical metrics which are needed to run the business efficiently.
    • Work with organizational leaders to develop and evolve operational dashboards and automate metrics gathering.
  • Team Leadership and Development
    • Foster, mentor, and drive a team of technical professionals and business system analysts.
    • Oversee projects ensuring they adhere to timelines, budgets, and quality benchmarks.
    • Nurture a culture of innovation, continuous improvement, and unwavering commitment to excellence.
Requirements
  • Documented success in system migrations, emphasizing strategic vision, execution, and problem-solving.
  • Comprehensive knowledge and experience with Salesforce, particularly the Salesforce Experience Cloud.
  • Solid grounding in contemporary technologies, architectures, and system integrations.
  • Demonstrable expertise in data management with a focus on data quality, enrichment, and ongoing maintenance.
  • Capability to oversee multiple, concurrent high-impact tech projects.
  • Bachelor's degree in Information Systems, Business Administration, or a similar field (or relevant experience).
About Loftware

At Loftware, we are committed to recruiting qualified applicants regardless of race, color, religion, age, sex, gender, national origin, disability, or protected veteran status. We believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.