Medical Billing Manager

2 weeks ago


Lehi UT United States Serenity Healthcare Full time
Medical Billing Manager - Driving Financial Excellence in Patient-Centric Care

In Office
Lehi, UT - Full-time

Join Serenity, a dynamic and innovative mental healthcare startup dedicated to transforming lives and creating an exceptional patient experience. As our Medical Billing Manager, you will play a pivotal role in optimizing our billing processes, ensuring timely claims submissions, and leading a team of billing specialists across multiple states. This is an exciting opportunity to make a difference and contribute to the success of our mission-driven organization.

Responsibilities:

Lead and mentor a team of billing specialists for a multi-state provider group, fostering a positive and solution-oriented team culture.
Track and report key performance indicators, identifying areas for process improvement and optimizing revenue cycle performance.
Ensure timely and accurate claims submissions, effectively manage denials, and oversee payment posting activities.
Coordinate the resolution of patient concerns related to claims processing and billing issues, ensuring a high level of patient satisfaction.
Collaborate with cross-functional teams to streamline billing processes, improve policies and procedures, and drive financial performance.
Maintain compliance with industry regulations and promote integrity in all collections-related processes.

Requirements:

4 years of people leadership experience, with at least 2 years in a billing-related setting.
Previous experience and creativity with managing insurance collections.
Qualifications:
Passionate about helping patients overcome mental health struggles and committed to Serenity's mission.
Professional billing experience, preferably in the mental health field.
Proven ability to build and develop high-performing teams through employee selection, training, performance management, and engagement.
Strong understanding of billing processes, including charge capture, payment posting, denial management, and patient collections.
Excellent critical thinking, time management, and attention to detail.
Effective communication skills and the ability to collaborate with stakeholders at all levels.
Results-oriented mindset with a sense of urgency to achieve financial goals.
Ability to organize days and prioritize the ever-changing needs of the department.

Benefits:

Competitive compensation ($60-$68k DOE)
Comprehensive medical, dental, and vision insurance coverage.
Life insurance and flexible spending account options.
Generous time off (10 PTO days & 10 Holidays)
401k and Roth IRA retirement plans.

Culture:

At Serenity, we prioritize creating a strong workplace culture that empowers our employees to excel. We are passionate about improving patients' lives and believe that fostering a positive and supportive work environment is essential to achieving our goals. Join a team that values your contributions, invests in your growth, and promotes a healthy work-life balance.

Serenity Healthcare is an equal opportunity employer. Employment is contingent upon successful completion of a background check and drug screen.
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