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Clients Receivable--Collections
2 months ago
Responsibilities:
- Lead and/or assist with all aspects of receivables management with a focus on delinquent or at risk accounts
- Maintain constant communication/interaction with Clients and Billing Attorneys regarding status of WIP/AR
- Provide periodic update information to Billing Attorneys regarding the status of their Client inventory positions
- Assist in efforts to provide better forecasts and achieve monthly revenue goals
- Deliver a high level of service to ensure Attorney and Client satisfaction while exercising appropriate discretion and independent judgment in the execution of assigned duties
- Maintain accuracy and efficiency when working with a high volume of assigned Billing Attorneys and Clients
- Work closely with the billing team to ensure that all invoicing is efficiently delivered to Clients, and that any concerns or changes needed are quickly identified and addressed
- Proactively identify inventory trends and risks and develop sensible action plans to address them
- Help promote adherence of Firm policies and procedures to drive positive inventory management and turnover results
- Focus on reducing the AR write-offs of the Firm and minimizing AR that is over 90 days old
- Work to help develop improved work flow methods for common AR tasks that will minimize time required of Billing Attorneys for request/approvals but still maintain appropriate internal controls
- Build effective working relationships with cross-functional support departments and team members
- Meet regularly with Firm leadership to discuss potential at risk accounts and develop action plans to address issues in a prompt and effectual way
- Work with the credit team to ensure that clients are vetted for potential financial risk
- Interact closely with the cash applications team to ensure timely and accurate postings of client payments
- All other duties, as directed, to ensure the success of the department and Firm
Qualifications:
- Bachelor's degree preferred and 5 or more years of related experience in law firm collections and/or business to business collections.
- Excellent organizational skills and a keen attention to detail and quality
- Excellent verbal and written communication/presentation skills
- Strong demonstrated relationship building skills
- Highly motivated with ability to drive results and work on multiple projects with minimal supervision
- Ability to work in a team environment with changing priorities and time pressures
- Strong demonstrated work ethic
- Highly proficient with Microsoft Excel and Microsoft Word
- Experience with Thompson Reuters 3E is a plus
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.