IP Client Services Specialist

1 month ago


Kansas City, United States Shook, Hardy and Bacon LLP Full time

Stays abreast of industry best practices to proactively recommend, develop, implement, communicate and update internal client-specific processes, procedures, guidelines and practices to increase efficiencies and enhance client service.Actively stays up-to-date on all USPTO procedures, practices, and developments to communicate and institutionalize such throughout the firm's processes and procedures.Communicates with USPTO, clients, attorneys, professional staff, foreign associates and other third parties to obtain filing instructions and manage domestic and foreign patent filings, communications, deadlines, and client procedures.Generates and monitors daily docket of deadlines to ensure deadlines are met and system is properly updated; works with docketing team to prepare status and docket reports for clients; corresponds with foreign associates and clients regarding foreign filing dates.Assists in quality assurance review for patent filings by noting, investigating and referring any errors or omissions to attorneys.Develops and implements client-specific quality management plans, including documentation and training to ensure all objectives of the firm and client are met; policies and processes are followed; and client requirements are satisfied.Takes an active, assertive role in projects to provide key support in the training, work assignment, and quality control monitoring of intellectual property professional staff.Facilitates preparation and consistency of inventor formal documents and process for obtaining inventor signatures for internal/USPTO documents.Performs proofreading and tracking duties to ensure daily tasks (such as filings with the USPTO or meeting client requirements) are carried out timely and with a high level of accuracy.Provides billing support to billing attorneys and billing & collection team members to meet firm and client-billing requirements (e.g., pro-forma review).Works independently on special projects, as needed.Associate's degree (A.A.) or equivalent from two year college or technical school and at least two years of patent and trademark prosecution experience; or equivalent combination of education and experience.Other Skills: Comprehensive understanding of the US and Foreign patent & trademark lifecycles, including deadlines, patent prosecution rules, and post-grant procedures.Ability to respond quickly and positively to shifting demands and priorities, work under tight deadlines, and handle multiple, detailed tasks.Ability to follow complex instructions and relay accurately and concisely to team members.Comprehensive knowledge of specific intellectual property prosecution and client guidelines, practices and procedures.Meticulous attention to detail and ability to be a proactive, self-starter who understands the details within a much larger context.Superior analytical and problem solving skills with strong focus on developing and re-engineering processes.Excellent organizational skills including record keeping, data collection, and information tracking.Extensive technical knowledge with demonstrated ability to leverage technology to facilitate work.Ability to collaborate and communicate in an effective matter with attorneys, clients and co-workers.



  • Kansas City, Missouri, United States Shook, Hardy and Bacon LLP Full time

    Job Title: IP Client Services SpecialistWe are seeking a highly skilled and detail-oriented IP Client Services Specialist to join our team at Shook, Hardy and Bacon LLP. This is a fully remote position that requires occasional on-site meetings.Key Responsibilities:Stay up-to-date on industry best practices to develop and implement internal client-specific...


  • Kansas City, United States Shook, Hardy & Bacon Full time

    Stays abreast of industry best practices to proactively recommend, develop, implement, communicate and update internal client-specific processes, procedures, guidelines and practices to increase efficiencies and enhance client service. Actively stays up-to-date on all USPTO procedures, practices, and developments to communicate and institutionalize such...


  • Kansas City, Missouri, United States IP Pathways Full time

    Job OverviewIP Pathways is a leading Managed Service Provider (MSP) delivering cutting-edge IT solutions and exceptional service. We turn IT into a strategic investment, empowering businesses to move faster, innovate, and gain a competitive edge.Job SummaryWe are seeking a highly skilled and motivated Support Specialist to join our rapidly growing team. As a...


  • new york city, United States Engage Partners Inc. Full time

    We’re looking for an experienced IP Docket Specialist to join our NYC team! In this role, you'll be responsible for reviewing, entering, and processing IP prosecution correspondence, including patents, trademarks, and copyrights, from the USPTO, UKIPO, EUIPO, and foreign associates into our cloud-based docketing system.We’re seeking someone with 3-5...


  • Kansas City, Missouri, United States Jones Lang LaSalle IP, Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced Electrical Systems Specialist to join our team at Jones Lang LaSalle IP, Inc. As an Electrical Systems Specialist, you will be responsible for overseeing the daily operation of the campus electrical power and lighting systems, installing, operating, maintaining, altering, troubleshooting, and...


  • Kansas City, United States The Standard Full time

    If you're ready to embark on a path that fosters growth, learning, and hands-on experience in the world of client relations, we encourage you to explore the opportunity of becoming an Entry Level Client Service Specialist at The Standard. In this role, you'll have the chance to build a strong foundation of customer service expertise while contributing to...


  • Kansas City, United States Shook, Hardy and Bacon LLP Full time

    The Client Services Specialist provides practice group administrative support and serves as a point-of-contact to legal and client teams to ensure compliance with firm and client billable/non-billable guidelines and expectations.Serves as subject matter expert and client service liaison to internal client teams by documenting, relaying, and ensuring...


  • Kansas City, Missouri, United States Jones Lang LaSalle IP, Inc. Full time

    Data Center Operations SpecialistWe are seeking a highly skilled Data Center Operations Specialist to join our team at Jones Lang LaSalle IP, Inc. This role is responsible for the delivery of best practice systems and problem resolution on all data center electrical and mechanical infrastructure.Key Responsibilities:Maintain, monitor, and perform preventive...


  • Kansas City, Missouri, United States Pyramid Consulting, Inc Full time

    Job Title: Client Support Analyst/NOC Tech IWe are seeking a highly skilled Client Support Analyst/NOC Tech I to join our team at Pyramid Consulting, Inc. This is a 07+ months contract opportunity with long-term potential and is located in Kansas City, MO (Onsite).Job Summary:The successful candidate will be responsible for monitoring, managing, and...

  • Litigation Associate

    3 weeks ago


    Park City, Utah, United States Vanguard-IP Full time

    **Job Summary**Vanguard-IP is seeking a highly skilled Litigation Associate to join our team. As a key member of our litigation team, you will be responsible for handling complex litigation cases, working closely with clients in the technology sector, and contributing to all phases of litigation.**Key Responsibilities**Handling complex litigation...


  • Kansas City, Missouri, United States Pyramid Consulting, Inc. Full time

    Job Title: Client Support Analyst/NOC Tech IWe are seeking a highly skilled Client Support Analyst/NOC Tech I to join our team at Pyramid Consulting, Inc. This is a 07+ months contract opportunity with long-term potential and is located in Kansas City, MO (Onsite).Job Summary:The successful candidate will be responsible for monitoring, managing, and...

  • Account Specialist

    4 weeks ago


    Kansas City, Missouri, United States Commerce Bank Full time

    About Commerce BankAt Commerce Bank, we're dedicated to helping our clients achieve financial success and stability. As an Account Specialist, you'll play a vital role in supporting our key clients and developing trusted business partnerships. Your primary responsibility will be to handle the daily operational duties associated with proactive account...


  • Kansas City, Missouri, United States Pyramid Consulting, Inc Full time

    Job Title: Client Support Analyst/NOC Tech IPyramid Consulting, Inc. is seeking a highly skilled Client Support Analyst/NOC Tech I to join our team. This is a 07+months contract opportunity with long-term potential and is located in Kansas City, MO (Onsite).Job Summary:We are looking for a talented individual to monitor, manage, and maintain all edge network...

  • Litigation Associate

    2 months ago


    Salt Lake City, United States Vanguard-IP Full time

    REQUIREMENTS Seeking candidates with complex litigation experience. Experience working with clients in the technology sector preferred but not required. RESPONSIBILITIES The position offers opportunities for major responsibilities, direct client contact and all phases of litigation. SUMMARY Vanguard-IP specializes in the placement of IP/Patent professionals...


  • Kansas City, Missouri, United States Spotlight Analyst Relations Full time

    About the Role:We are seeking a highly organized and detail-oriented Client Relations Specialist to join our team at Spotlight Analyst Relations. As a Client Relations Specialist, you will play a key role in supporting our clients' analyst relations programs, working closely with our Client Partners and Client Executives to ensure successful program...


  • Kansas City, Missouri, United States Shook, Hardy and Bacon LLP Full time

    Job SummaryThe Client Services Specialist provides administrative support to practice groups, serving as a point of contact for legal and client teams. Key responsibilities include ensuring compliance with firm and client guidelines, developing and implementing internal processes, and providing administrative support to practice group leaders.Key...


  • Kansas City, Missouri, United States Beauty Brands Full time

    About Beauty BrandsWe are a dynamic and growing company in the beauty industry, dedicated to providing exceptional customer service and driving engagement. Our team is passionate about helping others and loves beauty products.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Client Service Specialist. As a key...


  • Kansas City, United States SS&C Technologies Holdings, Inc. Full time

    Locations: Kansas City, MO | Hybrid (6 Days in Office Each Month)Get To Know The Team:This is an exciting opportunity in a new divisional structure within the Alt Investments Relationship Management Team that will provide resolution to daily support Client Relations, Relations, Specialist, Business Services, Client


  • Salt Lake City, United States Ameriprise Financial Services, Inc. Full time

    At Ameriprise Financial, we take pride in providing our clients with a personalized experience every step of the way If you prosper in an environment where you can help others and enjoy crafting a positive impact on client's overall experience, we invite you to take your career to the next level by applying to join our team today. As a Client Service...


  • Panama City, Florida, United States Bay-Arenac Behavioral Health Full time

    Job Title: Client Services SpecialistBay-Arenac Behavioral Health is seeking a skilled Client Services Specialist to join our person-centered planning team. The successful candidate will be responsible for coordinating and providing services for individuals with mental illness and/or intellectual disabilities.Key Responsibilities:Assessment and plan...