Receivables Management Analyst
1 week ago
We are seeking a highly skilled Receivables Management Analyst to join our team at Canadian Pacific Kansas City. As a key member of our finance department, you will be responsible for ensuring the timely collection of all amounts due under customer contracts while maintaining a strong client relationship.
Key Responsibilities- Timely monitoring and collecting of past due receivables
- Maintaining confidentiality while protecting CPKC's financial position
- Adhering to daily targets and departmental objectives
- Investigating, validating, and resolving account discrepancies/disputes
- Building and maintaining collaborative relationships with customers and internal stakeholders
- Strategically managing multiple escalated accounts in addition to a non-escalated portfolio
- Drilling down to the root cause to resolve complex issues
- Building business cases to support account resolution
- Driving process improvements by proactively identifying issues and implementing solutions
- Bachelor's degree from an accredited university or college in Accounting or Business Administration
- Two years of experience in collections/customer service/related roles; collections experience is preferred
- Railroad or transportation experience preferred
- High proficiency in Microsoft Office is required
- SAP system (ECC & S4) knowledge is an asset
- Excellent communication, negotiation, and problem-solving skills
- Excellent organizational, multi-tasking, and time management skills with a proven ability to deliver results
- Ability to effectively work independently and as part of a team
- Strong situational awareness
- Flexible and competitive benefits package
- Competitive company pension and/or retirement plans
- Employee Share Purchase Plan
- Performance Incentive Program
- Annual Fitness Subsidy
- Part-time Studies Program
As an employer with a North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements.
CPKC is committed to the safety and health of its employees and the general public. New hires may be required to undergo a drug screen. We appreciate your cooperation in keeping CPKC safe and drug-free.
The successful candidate will need to successfully complete the following clearances: criminal history check, reference check, driver's license verification and/or last 3 years of driving history if a requirement of the position, background checks that may include 7 years of employment history and Social Security number verification.
Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.
For our US applicants, CPKC is an equal opportunity/affirmative action employer, inclusive of protected veterans and individuals with disabilities. For Canadian applicants, CPKC is an employment equity employer committed to the principles of employment equity and inclusion. We encourage all qualified candidates to apply, including women, Black, Indigenous, People of Colour (BIPOC), members of the LGBTQ+ community, and people with disabilities. Accommodations for the job application process can be provided, as appropriate, upon request. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA).
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