Client Services Specialist

1 month ago

Kansas City, United States Shook, Hardy and Bacon LLP Full time

The Client Services Specialist provides practice group administrative support and serves as a point-of-contact to legal and client teams to ensure compliance with firm and client billable/non-billable guidelines and expectations.Serves as subject matter expert and client service liaison to internal client teams by documenting, relaying, and ensuring compliance with client guidelines and matter management instructions.Develops, implements, communicates and updates internal client-specific processes, procedures, guidelines and practices to increase efficiencies and enhance client service.Develops and implements client/case-specific docketing and reporting processes & procedures with case team; may handle daily docketing including calendaring dates, creating new database records, preparing docket reports, and assisting on other docketing related tasks, as necessary.Provides administrative support to practice group leaders by preparing and maintaining tracking reports and/or internal databases with information relating to business development, trials, expenses, budgets, personnel, or other data identified by practice group leaders.Assists with identifying, evaluating, and managing potential vendors, such as medical record collection vendors, court reporters, etc.Acts as liaison with litigation support vendors, specifically on customer service issues; ensures vendors have received and are adhering to CMOs.Develops and coordinates methods for processing third-party vendor expenses, including communication of vendor payment guidelines to timekeepers, professional staff, local counsel, experts, and other vendors.Analyzes and reconciles client-related vendor and timekeeper expense reimbursements including those associated with trials; provides information to Billing & Collections team to meet client-billing requirements (client matter numbers, contact info, budget information, etc.).May process vendor invoices (local counsel, expert witness third-party vendors, etc.) as needed.Designs and updates client case management systems; troubleshoots issues with the data; assists in development of reports; prepares and maintains system training manuals for new users.Generates database reports/documents using preset report formats, and coordinates updates and circulation to legal team and client at required intervals.May upload data and documents to client-owned databases.Modifies electronic data files to create files for specific database applications; links images and other digital files to database records.May assist on data collection projects.May assist timekeepers in billable and non-billable work overflow, such as organizing, tracking and providing materials for litigation activities, experts and attorneys.Serves as cross functional point of contact for special projects and/or training to support workflow in the department/practice group.Completes multi-step projects with minimal timekeeper or supervisory review, using department/practice group knowledge and problem solving skills.Keeps practice group and firm personnel abreast of current and potential problems, seeks advice as needed.As requested by supervisor, may engage in guiding and mentoring of staff to enhance performance and behavior.May participate in trial by assisting with trial site operations.May travel occasionally to conduct any required duties.Associate's degree (A.A.) or equivalent from two-year college or technical school; and at least two to three years of law firm experience and/or training; or equivalent combination of education and experience.Strong organizational, analytical and problem solving skills with the ability to be a proactive, self-starter who understands the details within a much larger context.Effectively sets priorities, meets deadlines, and manages multiple projects with attention to detail. Thorough working-knowledge of litigation procedures, deadlines, and rules.Ability to follow complex instructions and communicate accurately and concisely to attorneys, clients and co-workers.

  • IP Client Services Specialist

    1 month ago

    Kansas City, United States Shook, Hardy and Bacon LLP Full time

    We are currently looking for an IP Client Services Specialist. This position is fully remote and can be filled near any of our offices as onsite meetings my require your presence occasionally.Responsibilities:Stays abreast of industry best practices to proactively recommend, develop, implement, communicate and update internal client-specific processes,...

  • Client Services Coordinator

    1 month ago

    Kansas City, Missouri, United States Shook, Hardy and Bacon LLP Full time

    Job SummaryThe Client Services Specialist provides administrative support to practice groups, serving as a point of contact for legal and client teams. Key responsibilities include ensuring compliance with firm and client guidelines, developing and implementing internal processes, and providing administrative support to practice group leaders.Key...

  • Client Relations Specialist

    6 months ago

    Kansas City, United States SS&C Technologies Holdings, Inc. Full time

    Locations: Kansas City, MO | Hybrid (6 Days in Office Each Month)Get To Know The Team:This is an exciting opportunity in a new divisional structure within the Alt Investments Relationship Management Team that will provide resolution to daily support Client Relations, Relations, Specialist, Business Services, Client

  • Gastroenterology Specialist

    4 weeks ago

    Kansas City, Missouri, United States HealthEcareers - Client Full time

    Unlock Your Potential in GastroenterologyHealthEcareers - Client is seeking a skilled Gastroenterologist to join our thriving group practice in the Central and Southern US. As a Gastroenterology Specialist, you will have the opportunity to shape the future of GI care while experiencing significant earning potential. Our comprehensive benefits package and...

  • Client Service Specialist

    2 weeks ago

    Kansas City, MO, United States The Standard Full time

    If you're ready to embark on a path that fosters growth, learning, and hands-on experience in the world of client relations, we encourage you to explore the opportunity of becoming an Entry Level Client Service Specialist at The Standard. In this role, you'll have the chance to build a strong foundation of customer service expertise while contributing to...

  • Client Relations Specialist

    6 months ago

    Kansas City, United States SS&C Technologies Full time

    SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare...

  • Client Service Consultant, PC

    3 months ago

    Kansas City, United States Holmes Murphy & Associates Full time

    Holmes Murphy is one of the nation's largest privately held insurance brokerages. It is our mission to promote health, protect wealth, and deliver peace of mind to our clients. We pride ourselves on being a place where employees love what they do, and who they do it with! We are looking to add a Client Service Consultant to join our Property & Casualty team...

  • Client Relations Specialist

    2 months ago

    Kansas City, United States SS&C Full time

    SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare...

  • Specialist Cleaning Operative

    1 month ago

    Del City, United States Nationwide Specialist Services Full time

    Specialist Cleaning Operative at NSS Group (Cleaning)40 hours 11.50 per hour 12.75 Overtime (No experience necessary full training will be provided) Responsibilities of the role:To travel to various supermarkets/petrol forecourt locations within your region to deliver specialist cleaning activity such as highlevel window cleaning cladding cleaning petrol...

  • Specialist Cleaning Operative

    2 months ago

    Del City, United States Nationwide Specialist Services Full time

    Specialist Cleaning Operative at NSS Group (Cleaning)40 hours 11.50 per hour 12.75 Overtime (No experience necessary full training will be provided) Responsibilities of the role:To travel to various supermarkets/petrol forecourt locations within your region to deliver specialist cleaning activity such as highlevel window cleaning cladding cleaning petrol...

  • Client Service Specialist

    4 weeks ago

    Jersey City, New Jersey, United States Lord Abbett & Co. Full time

    About Lord Abbett & Co.At Lord Abbett & Co., we are dedicated to delivering exceptional client service and building long-lasting relationships with our clients. As a Client Service Specialist, you will play a critical role in ensuring that our clients receive the highest level of service and support.Key Responsibilities:Provide exceptional client service and...

  • Senior Client Service Specialist

    4 weeks ago

    Kansas City, Missouri, United States MJH Life Sciences Full time

    At MJH Life Sciences, we're committed to fostering a culture of excellence and innovation. As a key member of our team, you'll play a vital role in driving our success by delivering exceptional client service and supporting the development of data-driven marketing campaigns.Key Responsibilities:Develop a deep understanding of assigned clients and their...

  • IP Client Services Specialist

    3 weeks ago

    Kansas City, United States Shook, Hardy & Bacon Full time

    Stays abreast of industry best practices to proactively recommend, develop, implement, communicate and update internal client-specific processes, procedures, guidelines and practices to increase efficiencies and enhance client service. Actively stays up-to-date on all USPTO procedures, practices, and developments to communicate and institutionalize such...

  • Client Relations Specialist

    1 month ago

    Kansas City, United States SS&C Technologies Full time

    SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare...

  • Intake Specialist

    4 weeks ago

    Kansas City, Missouri, United States DiPasquale Moore Full time

    Job OverviewDiPasquale Moore is seeking a highly skilled Intake Specialist to join our team. As an Intake Specialist, you will be responsible for managing the full intake process from initial contact to client onboarding, while providing exceptional customer service.Key Responsibilities:Answer inbound calls from potential clients and educate them on our...

  • Client Relations Specialist

    3 weeks ago

    Kansas City, Missouri, United States SS&C Technologies Full time

    Job DescriptionTitle: Client Relations Specialist - Triage SupportLocation: Hybrid - Braintree Hill Park, MA metro area ONLYThe Client Support team works closely with all functional teams across the organization to facilitate the resolution of client reported issues, service requests, and/or operational issues. The team serves as an extension of the...

  • Client Relations Specialist

    4 weeks ago

    Kansas City, Missouri, United States SS&C Technologies Full time

    Job DescriptionTitle: Client Relations Specialist - Triage SupportLocation: Hybrid - Braintree Hill Park, MA metro area ONLYJob Summary:SS&C Technologies is seeking a skilled Client Relations Specialist to join our team. As a key member of our Client Support team, you will work closely with functional teams to facilitate the resolution of client-reported...

  • Receptionist - Client Service Specialist

    4 weeks ago

    Universal City, United States CityVet Full time

    Happy people. Healthy pets. At CityVet, we believe healthy pets start with happy people. It is important that our vet-led clinics are filled with smiling faces and compassionate pet people, and each of our employees play a vital role in creating the positive vibe felt at our offices. Starting a career at CityVet means growing in a fun, people-first...

  • Client Relations Specialist

    1 month ago

    Kansas City, United States SS&C Technologies Full time

    SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare...

  • IP Client Services Specialist

    1 month ago

    Kansas City, United States Shook, Hardy and Bacon LLP Full time

    Stays abreast of industry best practices to proactively recommend, develop, implement, communicate and update internal client-specific processes, procedures, guidelines and practices to increase efficiencies and enhance client service.Actively stays up-to-date on all USPTO procedures, practices, and developments to communicate and institutionalize such...