Accounts/Sales Executive
2 months ago
Summary:
Sells new or used vehicles at a profit to the dealership, while ensuring customer satisfaction.
- Meets dealership sales goals.
- Greets customer and determines make, type, and quality of vehicle desired.
- Explains features and demonstrates operation of vehicle in showroom or on road.
- Suggests optional equipment for customer to purchase.
- Computes and quotes sales price, including tax, trade-in allowance, and discount.
- Completes paperwork accompanying vehicle sales, including but not limited to, preparing sales slip or sales contract.
- Arranges for delivery and registration of vehicle.
- Researches availability of models and optional equipment.
Certificates and Licenses:
Valid Driver’s License
Environment Demands:
Duties are performed throughout the dealership, both indoors and outdoors and on customer test drives. Work includes frequent movement around the dealership facilities and the outdoor car lot to interact with customers and other departments.
- Analytical - Collects and researches data, uses intuition and experience to complement data.
- Customer Service - Manages difficult or emotional customer situations, responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance, meets commitments.
- Team Work - Balances team and individual responsibilities, contributes to building a positive team spirit.
- Organizational Support - Follows policies and procedures.
- Planning/Organizing - Uses time efficiently, sets goals and objectives.
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