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ShopperTrak Analytics Account Executive

2 months ago

Schiller Park, United States Johnson Controls International Full time

What you will do

At Sensormatic Solutions, a division of Johnson Controls, we bring together diverse data and insights with our intelligent operating platform that is designed to drive improved shopper experiences and retail outcomes. Our innovative solutions drive profitable growth for retailers and improve the customer shopping experience inside the store.

You will drive sales and revenue growth for our Shopper Insights team. You will execute against sales targets by taking total ownership and accountability of the pipeline, leads, and sales targets related to demand generation and growth. The focus will be to increase Shopper Insights sales from a defined existing customer base, as well as from new prospects.

NOTE: This position can be remote in any location throughout the US within a reasonable distance from a major airport.

How you will do it

  • Client Relationship Management: Cultivate strong, collaborative relationships with key stakeholders within client organizations, including executives, store managers, and operations teams.
  • Account Expansion: Identify opportunities for upselling and cross-selling additional ShopperTrak products and services to existing clients, leveraging a deep understanding of their business needs and objectives.
  • Needs Assessment: Conduct comprehensive needs assessments and business reviews with clients to understand their evolving requirements, challenges, and goals.
  • Solution Delivery: Collaborate with internal teams, including sales engineers, product specialists, and customer success managers, to develop and deliver customized solutions that address clients' specific needs and drive measurable results.
  • Contract Renewals: Lead contract renewal negotiations, ensuring timely renewals and maximizing revenue retention.
  • Issue Resolution: Serve as the primary point of contact for client inquiries, issues, and escalations, working closely with internal teams to ensure prompt resolution and maintain high levels of customer satisfaction.
  • Revenue Forecasting: Accurately forecast revenue and track performance against sales targets, providing regular updates to management on account status and pipeline activity.
  • Market Insights: Stay informed about industry trends, competitor activities, and market developments, providing valuable insights and recommendations to internal teams to inform product strategy and business decisions.

What we look for

Required

  • Four year degree in Business, Marketing, or related field
  • 5+ years of direct software sales and business development experience
  • Experience working within and across the retail industry vertical
  • Advanced level communicator, comfortable working with C-Suites, both internally and externally
  • Strong attention to detail, organized, focused on maintaining a high degree of productivity, efficiency and accuracy
  • Entrepreneurial attitude, agile, creative and solutions-focused
  • Ability to create professional, compelling sales presentations
  • Ability to work independently and as part of a team within a matrix organization

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.