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Event Staff

4 months ago

Big Sky, United States LONE MOUNTAIN LAND COMPANY LLC Full time
At Moonlight Basin our Mantra is Motivation, Opportunity, Organization, Leadership, Integrity, and Teamwork. We offer our Associates an inclusive, rewarding, fun, work environment, with endless opportunity to provide the highest levels of service and experience positive teamwork.

Whether it is winter or summer, Moonlight Basin is something you will not soon forget The mountain scenery, direct access to the finest downhill skiing that Big Sky Resort has to offer, cross country skiing, snowshoeing, snowmobiling, hiking, golf and so much more all add up to the perfect place to work and the perfect place to enjoy Montana.

At Moonlight Basin we strive for nothing but the absolute best quality of amenities, facilities, recreation, food, beverage, and top-notch service to all our owners, members, and guests.

On-Call Event Staff

This position is responsible for providing the highest quality of service to all our members and guests, specifically during events and special services. Servers must take orders and deliver food as well as have a working knowledge of the menu to answer all questions guests may have.

WHAT YOU WILL DO:
  • Ensure guest satisfaction throughout the event.
  • Respond to guest requests in a friendly, timely, and efficient manner.
  • Be in communication with the Event Manager and/or Banquet Captain regarding any special needs, problems or concerns.
  • Review and understand Banquet Event Orders (BEO's) at the beginning of each shift to ensure event areas are set as per the client's request.
  • Read and execute specifications listed on the Banquet Event Orders.
  • Attend all pre-shift meetings to ensure events flow smoothly.
  • Prepare tables, action stations, bars, buffets, service carts, dessert table/carts, etc.
  • Make required adjustments as needed and relay that information to the appropriate personnel.
  • Greet all members and guests warmly with an appropriate greeting.
  • Maintain proper dining experience, delivering items, fulfilling customer needs, removing courses, replenishing utensils, refilling glasses, etc. as needed.
  • Replenish buffet items to ensure consistency and freshness in presentation.
  • Assist others with side work including, but not limited to cleaning, stocking, rolling/polishing silverware, etc.
  • Assist fellow team members and other departments wherever necessary to maintain positive working relationships.

HOURS OF WORK
  • Work weekends primarily but must be available seven days a week.
  • On call seven days a Must, be available to work all shifts, specifically nights, weekends and holidays.
  • Punctuality and regular and reliable attendance.

KEYS TO SUCCESS:
  • Must have two years Food & Beverage experience, preferably with 6 months experience in a high-end resort/hospitality or event/catering environment.
  • Be able to communicate clearly and understand the predominant language(s) of our guests.
  • Basic knowledge of food presentation, preparation and handling.
  • Must have or obtain TIPS certification (Moonlight will provide)
  • Possess basic math skills and can handle money and operate a point-of-sale system.
  • Must comply with Moonlight Basin's Dress and Grooming policies.

BENEFITS OF EMPLOYMENT:
  • Standard benefits: Heath, dental, vision
  • Matching 401(k)
  • Complimentary meal per shift
  • Tuition reimbursement
  • End of Season bonus (you must work a minimum of four months)
  • End-of-season discounts on our retail store items.
  • End-of-season employee celebration

Moonlight Basin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.