Event Management Specialist

2 weeks ago


Big Creek, California, United States Sun Hill Properties Inc. Full time
Job Overview

Position Title: Event Management Specialist

Department: Sales and Marketing

Reports to: General Manager and Area Sales Manager

FLSA Designation: Nonexempt

Position Objective

The Event Management Specialist is accountable for organizing, overseeing, and executing all group events for the hotel while providing essential administrative support to the Area Sales Manager. Responsibilities include managing booking systems, facilitating site inspections, preparing banquet event orders, and ensuring effective communication between clients and hotel departments.

Key Responsibilities

  • Serve as the primary liaison between clients and hotel departments, ensuring client satisfaction and maximizing hotel profitability.
  • Maintain open communication with clients and hotel staff to facilitate smooth operations.
  • Conduct meetings with clients before and during their events to ensure all needs are met.
  • Prepare and manage written correspondence, including proposals, contracts, and memos, ensuring high grammatical accuracy and proficiency in English.
  • Answer phone inquiries promptly and accurately, directing calls to the appropriate departments.
  • Conduct site visits and client meetings to showcase hotel facilities.

Supportive Functions

In addition to the primary responsibilities, the Event Management Specialist may be required to perform various supportive functions, including:

  • Conducting tours of meeting spaces and accommodations for clients.
  • Delivering messages and information to clients during their stay.
  • Assisting with gift purchases for clients as directed.
  • Providing support to other departments as needed.

Qualifications and Skills

  • Proficient in computer skills, including Microsoft Office, with the ability to learn and master booking systems.
  • Strong verbal and written communication skills in English.
  • Ability to engage with clients in a friendly and professional manner.
  • Basic mathematical skills for preparing quotes and calculations.
  • Typing proficiency of at least 50 words per minute.
  • Additional language skills are a plus.

Education and Experience

Education: High school diploma required; Bachelor's degree preferred.

Experience: Minimum of 2 years in hotel or hospitality roles required; experience with Marriott is a plus.

Physical Requirements

Must be able to sit for extended periods, walk, and stand as required. The role may involve bending, stooping, and manual dexterity for various tasks.

Working Environment

Most tasks are performed indoors in a controlled environment.

Additional Information

All employees are expected to maintain a professional appearance and adhere to company standards. The work schedule will vary based on business needs, including availability for AM, PM, nights, weekends, and holidays.



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