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Assistant Managing Partner

4 months ago

New York, United States Tacombi Full time
Tacombi is a fast-growing, omni-channel consumer and retail brand that is committed to globally sharing Mexican food and culture through hospitality experiences, CPG products, community outreach and digital content. Over the next couple years, we'll be significantly expanding our footprint across the U.S., which means we are going to hire a lot of people and each one of them needs to uphold our brand promise, embody our core values and always extend Mexican Hospitality - Tacombi's unique service culture - to our growing customer and employee bases.

The Assistant Managing Partner (AMP) works with the Managing Partner (MP) to ensure the execution of all menu items and all Mexican hospitality standards for our guests and team. They manage the day-to-day taqueria operations, working to meet goals of labor, COGS, and operations standards.

Responsibilities will include:

Leadership, Training, and Development: Attract, train and develop top hospitality professionals.
  • Lead the restaurant team in day-to-day operational excellence
  • Foster an environment that thrives on teamwork, service, quality and continuous improvement
  • Serve as a Tacombi brand ambassador to make a positive impact on our guests, team, and community
  • Provide support to staff during service and identify ways to improve their performance
  • Assist MP to ensure that Tacombi Training Programs are being executed thoroughly and diligently; participate in the development of the team and support in one-on-one employee performance evaluations
  • Knowledgeable of current restaurant policies regarding HR regulations and administer prompt, fair, and consistent corrective action for any and all violations

Culinary Excellence: Support and lead the Back of House team to ensure daily execution of food is delicious and meeting standards of quality.
  • Ensures that the kitchen team executes menu items as shown in workshops; monitors all food production to maintain quality and quantity standards.
  • Work closely with MP to ensure Labor and COGS budgets are met by upholding standards of purchasing, inventory, waste management, and scheduling.
  • Train and monitor the team to meet health and safety regulations as set by the Department of Health.

Operational Excellence: Drive professionalism, teamwork, and excellent service through Mexican Hospitality.
  • Ensure the highest standards of Mexican Hospitality to guarantee that all guests feel welcome and are given responsive, friendly, and attentive service at all times
  • Thoughtfully schedule the staff with consideration for business activity, while ensuring that both the guest expectations and the profitability targets are met
  • Ensure cleanliness and maintain store display to reflect the care and pride in the service we provide

Business Management: Use sound business fundamentals and good judgment to achieve profitability
  • Deliver on the customer experience while hitting profitability targets for the restaurant; manage all administrative and reporting responsibilities
  • Efficiently manage Labor, COGs, and Expenses to meet goals/budgets set
  • Monitor the operational flow of your restaurants, ensuring culinary, DOH and cleanliness standards and protocols are being followed and executed
  • Ensure a cost-conscious maintenance plan for all equipment through personal inspection and by following a preventative maintenance program

Skills and Qualifications:
  • 3+ years of exceptional hospitality leadership skills and experience, preferably supporting and developing a FOH & BOH team
  • Extensive guest service skills with ability to deliver the highest level of hospitality to all stakeholders
  • Strong financial acumen with a deep understanding of profit and loss, labor and COGS
  • Strong organizational skills and the ability to prioritize and meet deadlines
  • Knowledgeable of health and safety guidelines
  • Resourceful, innovative and a creative problem solver, able to think outside the box
  • Inclusive, empathetic and open-minded; servant leadership and fellowship driven
  • Able to empower your team and be a good coach
  • Positive in the face of ambiguity, embraces Adventure

You should have:
  • Open availability and flexible schedule
  • Bilingual in English/Spanish a plus
  • Natural-born leader with a positive attitude, who is able to teach, willing to learn, and take direction
  • Detail-oriented and proactive with an ability to prioritize and deliver results on delegated responsibilities
  • Excellent communication and organization skills
  • Able to excel in a high-pressure environment always using good judgment and strong decision-making skills
  • Strong understanding of restaurant financials; proficient in Microsoft Word and Excel
  • Knowledge of health and safety guidelines; Holder of the Food Handler certificate
    Consistently taste and provide feedback on food quality to validate that recipes are being followed correctly
  • Oversee facilities maintenance programs, ensuring that our spaces are safe and that our team is able to carry out their job with excellence

Why Tacombi:
  • We strive to build a culture driven by our values.
    • Adventure: You welcome the unknown and thrive in a growing environment
    • Fellowship: You love working with a team in service of one another and the community
    • Resourcefulness: You think creatively and get more done with less
  • We care about our team members' health, wealth, and overall well-being.
    • Competitive salary and growth opportunities
    • Medical, dental and vision benefits for all full time employees
    • HSA/FSA available for pre-tax healthcare expenses
    • Retirement savings via a 401K
    • Pre-tax commuter benefits
  • We know that your quality of life matters.
    • Sick days
    • 11 company holidays
    • Vacation
  • We love tacos.
    • Sharing authentic Mexican taco culture means knowing it. Eat tacos every day, on us

Tacombi offers equal opportunities to all applicants, and we are committed to supporting diversity, equity and inclusion. We aim to hire, develop and retain top employees through structured processes that reduce bias and promote equity and belonging.