Call Center Representative
3 weeks ago
Details
* Department: Call Center
* Schedule: Day, Evening, or Night Shifts Available w/ rotating weekends
* Facility: Good Health Solutions
* Location: Austin, Tx
Benefits
Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community
* Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: Travel, PRN, Short-Term Option, etc.). Actual compensation offer will vary based upon role, education, experience, location, and qualifications. Connect with your Talent Advisor for additional specifics.
Responsibilities
Answer incoming calls and perform triage of inquiries.
* Respond to telephone and/or Internet inquiries from customers seeking information and/or resources, following a set standard.
* Collect relevant caller data to assist with measurement, tracking and reporting activities.
* Track inquires, questions and answers and provide resolution.
* Perform additional clerical duties as assigned.
Requirements
Education:
* High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
* Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Why Join Our Team
Ascension Seton, based in Austin, Texas, has provided thousands of associates and caregivers a rewarding career in healthcare since 1902. Ascension Seton operates more than 100 clinical locations in Central Texas and four teaching hospitals, including Dell Seton Medical Center at The University of Texas and Dell Children's Medical Center. Join us and create a career path you will love.
Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.
Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.
Equal Employment Opportunity Employer
Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.
For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.
As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.
Pay Non-Discrimination Notice
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
This Ministry does not participate in E-Verify and therefore cannot employ STEM OPT candidates.
-
Call Center Representative
2 months ago
Austin, United States DigiTalkTell Full timeJob DescriptionJob DescriptionAbout us:At DigiTalkTell, we redefine the art of communication through seamless connections and unparalleled customer engagement. As a leading call center, we bring a wealth of expertise and dedication to every interaction, ensuring your business thrives in a world where customer service is paramount.We are searching for a...
-
Call Center Representative
3 weeks ago
Austin, United States Web Craft Stylers Full timeJob DescriptionJob DescriptionDescriptionWe are seeking a skilled and enthusiastic Call Center Representative to join our team. As a Call Center Representative, you will be the first point of contact for our customers and will provide exceptional customer service on every call. The ideal candidate will possess excellent communication skills, a friendly...
-
Call Center Representative
1 week ago
Austin, United States Web Craft Stylers Full timeJob DescriptionJob DescriptionDescriptionWe are seeking a skilled and enthusiastic Call Center Representative to join our team. As a Call Center Representative, you will be the first point of contact for our customers and will provide exceptional customer service on every call. The ideal candidate will possess excellent communication skills, a friendly...
-
Call Center Representative
2 weeks ago
Austin, United States Epiphany Dermatology Full timeJob DescriptionJob DescriptionAre you looking for an incredible opportunity to join a dynamic, fast-growing dermatology services company? Epiphany Dermatology, headquartered in Austin, TX, is on a mission to improve access to dermatology services and provide exceptional patient care in underserved markets across the U.S. We are looking for a...
-
Call Center Representative
1 week ago
Austin, United States Epiphany Dermatology Full timeJob DescriptionJob DescriptionAre you looking for an incredible opportunity to join a dynamic, fast-growing dermatology services company? Epiphany Dermatology, headquartered in Austin, TX, is on a mission to improve access to dermatology services and provide exceptional patient care in underserved markets across the U.S. We are looking for a...
-
Call Center Representative
1 month ago
Austin, United States The HT Group Full timeLocation: Austin Type: Contract to Hire Job #18535 Salary: $21.50 USD The HT Group is partnering with an insurance agency in North Austin looking for a Call Center Representative. In this role you will be responsible for taking inbound calls from customers regarding their policies, handling questions and concerns and updating information into the...
-
Call Center Representative
1 week ago
Austin, United States The HT Group Full timeLocation: Austin Type: Contract to Hire Job #18535 Salary: $21.50 USD The HT Group is partnering with an insurance agency in North Austin looking for a Call Center Representative. In this role you will be responsible for taking inbound calls from customers regarding their policies, handling questions and concerns and updating information into the...
-
Call Center Representative
1 month ago
Austin, United States Linked Light Pulse Full time**Job Title**: Call Center Representative **Job Summary**: **Responsibilities**: Answer incoming calls and respond to customer inquiries promptly and professionally. Provide information about products and services, and assist customers with placing orders, processing returns, and resolving complaints. Utilize scripts and training materials to effectively...
-
Remote Customer Service Representative
4 days ago
Austin, United States Call Center Haven Full timeWe are seeking motivated and experienced individuals to join our team as Remote Customer Service Representatives. If hired, you will be responsible for handling inbound and outbound calls. This role requires excellent communication skills, required computer, hard-wired internet, a customer-focused mindset, and the ability to work remotely. **Key...
-
Call Center Representative
1 month ago
Austin, United States AAA - The Automobile Club Full timeCall Center Representative - Roadside Assistance - Remote. As a AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing distress on the roads. As part of a fast-paced 24/7 operation, you'll Roadside, Call Center, Representative, Remote, Technology, Insurance
-
Call Center Sales Representative
1 week ago
Austin, United States Anchor Talent & Consulting Full timeAnchor Talent has partnered with an educational institution to recruit Outbound Sales and Admissions Representatives. **Ideal start date: May 6th, 2024** **Responsibilities** - Initiating cold calls on a daily basis - Oversee incoming inquiries and customer calls for prospective students - Schedule interviews with prospective students - Build rapport with...
-
Call Center Representative
2 months ago
Austin, United States Midtown Urology Full timeJob DescriptionJob DescriptionDuties as assigned in Call Center for Midtown Urology.
-
Austin, United States Texas Mutual Insurance Company Full timeWe’re excited you’re considering joining a great place to work! About this Position Texas Mutual provides top tier service to our policyholders, injured workers, providers, and other partners through responsive communication. As a Call Center Representative, you will play an essential role in responsive service to our customers by answering in-bound...
-
Austin, United States ELITE VISON GROUP LLC Full timeJob DescriptionJob DescriptionBenefits/PerksCompetitive CompensationPaid Time OffCareer Growth OpportunitiesJob SummaryWe are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs, and provide helpful solutions that ensure...
-
Part-Time Patient Representative
4 weeks ago
Austin, United States Epiphany Dermatology Full timeJob DescriptionJob DescriptionAre you looking for an incredible opportunity to join a dynamic, fast-growing dermatology services company? Epiphany Dermatology, headquartered in Austin, TX, is on a mission to improve access to dermatology services and provide exceptional patient care in underserved markets across the U.S. We are looking for a...
-
Part-Time Patient Representative
1 week ago
Austin, United States Epiphany Dermatology Full timeJob DescriptionJob DescriptionAre you looking for an incredible opportunity to join a dynamic, fast-growing dermatology services company? Epiphany Dermatology, headquartered in Austin, TX, is on a mission to improve access to dermatology services and provide exceptional patient care in underserved markets across the U.S. We are looking for a...
-
Call Center Representative
3 weeks ago
Austin, United States United Heritage Credit Union Full timeLocation: This position will be working remotely on Mondays, Wednesdays, and Fridays and in person at our Headquarters location in North Austin on Tuesdays and Thursdays. Schedule: Flexible availability to work an 8-hour shift during the business hours between 9:00am-6:00pm Monday through Friday and rotating Saturdays 9:00am-1:00pm to meet contact center...
-
Call Center Representative
1 week ago
Austin, United States United Heritage Credit Union Full timeLocation: This position will be working remotely on Mondays, Wednesdays, and Fridays and in person at our Headquarters location in North Austin on Tuesdays and Thursdays. Schedule: Flexible availability to work an 8-hour shift during the business hours between 9:00am-6:00pm Monday through Friday and rotating Saturdays 9:00am-1:00pm to meet contact center...
-
Contact Center Representative
16 hours ago
AUSTIN, United States Greater Texas Credit Union Full timeJob Description What's in it for you as a Contact Center Representative: Hybrid position Training and ongoing coaching to learn highly desired skills for career development. Opportunity to be part of a growing organization where you can make an impact on members, teammates, and the community in meaningful ways. Greater Good: 16 hours paid volunteer...
-
Call Center Representative
1 week ago
Austin, United States United Heritage Credit Union Full time**Location: This position will be working remotely on Mondays, Wednesdays, and Fridays and in person at our Headquarters location in North Austin on Tuesdays and Thursdays.** **Schedule: Flexible availability to work an 8-hour shift during the business hours between 9:00am-6:00pm Monday through Friday and rotating Saturdays 9:00am-1:00pm to meet contact...