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Call Center Coordinator

2 months ago

Austin, United States Saicon Full time

Job Title : Facilities Coordinator

Duration : 12 months

Location: Austin, TX (100% onsite)

Top Skills :

  • Experience working in a fast-paced multi-facility call center environment, with a focus on providing the best possible service to a demanding group of customers
  • High valued experience with ticketing systems.

Nice to have :

  • Facilities experience is preferred.
  • Environment, Health, and Safety (EHS) experience is preferred.

Key Qualifications:

  • 4+ years of experience working in a fast-paced multi-facility call center environment, with a focus on providing the best possible service to a demanding group of customers.
  • Experience working in a fast-paced multi-facility call center environment, with a focus on providing the best possible service to a demanding group of customers. Candidate must have and demonstrate the following:
  • Experience with CMMS system, and/or invoice processing is a plus
  • Must be organized and extremely detail oriented.
  • The ability to communicate effectively and provide clear, accurate and simple direction to stakeholders.
  • Familiarity with Mac platform and Microsoft Office programs. Must have good typing