Healthcare Customer Service Coordinator

2 weeks ago


Portland, United States IPM Medical Group, Boomerang Healthcare Full time $20 - $22
We are looking for a Patient Healthcare Customer Service Coordinator to work in our Business Center in Portland, OR

You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.

*Schedule:*
* Monday through Friday
* Day Shift, 8 hour days; 8am - 5pm type schedule
* No weekends, no overtime and no on call. We believe in work, life balance

*Employee Benefits:*
* Fully Paid Training and Support
* Generous Medical, Dental, Vision, and Prescription benefits (PPO & HMO)
* 401(K) Plan with Employer Matching
* Tuition Reimbursements
* Paid Time Off
* Holiday Pay
* Employee Perks and Discount Programs
* Competitive Salaries
* Annual Employee Evaluations and Pay Increases based on performance

~~~~~~~~~

The Patient Care Coordinator manages communication between patients, family members, attorneys, and care providers in all aspects of patient care. The PCC answers incoming calls, emails, and chats to ensure each patient receives the best service possible. This position is a dedicated partner to clinical staff and is responsible for ensuring quality patient care.

\*This is a non patient facing role and you must be bilingual in Spanish\*

*QUALIFICATIONS:*
_EDUCATION_*:*
* Highschool Diploma or GED.

*REQUIREMENTS:*
* Customer service experience: 1 year (Preferred)
* Medical office experience: 2 years (Preferred)
* Bilingual in Spanish Required
* Must be willing to work in a call center type environment

~~~~~~~~~

*ABOUT US:*

Boomerang Healthcare is a leader in cutting-edge pain management techniques and rehabilitation programs that set the standard in holistic approaches for managing chronic pain. Our doctors are nationally known experts in the field and are deeply involved in clinical research focused on developing the treatment solutions of tomorrow.

_Boomerang Healthcare strives to be a diverse workforce that reflects, at all job levels, the patients we serve. We are an equal opportunity employer._ _Boomerang Healthcare is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please contact us._

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Employee discount
* Flexible schedule
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Referral program
* Tuition reimbursement
* Vision insurance
Medical Specialty:
* Occupational Medicine
* Pain Medicine
* Physical & Rehabilitation Medicine
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
* No nights
* No weekends

Language:
* Spanish Fluently (Required)

Work Location: In person

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