Healthcare Customer Service Specialist

Position Overview:As a vital member of the Call Center Team, the Customer Service Specialist plays a crucial role in supporting both patients and internal departments. Under the guidance of the Call Center Supervisor, this position is dedicated to advocating for patients of Providence Health & Services.Key Responsibilities:- Assist patients in navigating the...

Position Overview:The Healthcare Customer Service Representative (HCSR) serves as the initial point of interaction for patients and visitors, whether in person or via telephone. This role is essential in upholding a high standard of patient satisfaction through outstanding customer service. About Providence Health & Services:At Providence, our caregivers are...

Position OverviewThe Patient Experience Specialist serves as the initial contact for new clients reaching out to Providence Medical Group to initiate their healthcare journey. This role emphasizes exceptional communication skills, personalized service, and continuous support to facilitate the onboarding of new patients, assist those transitioning to...

Job Overview: 1. POSITION DETAILS Job Title: Patient Service Representative Classification: Non-exempt, Part-Time, Non-Benefited Compensation: $22.50/hr FTE: Up to 18 hours per week Work Schedule: Monday - Friday, 7:30 am - 11:00 am Department: Clinical Services Supervisor: Clinic Office Manager 2. POSITION OBJECTIVE The Patient Service Representative (PSR)...

Position Overview:As a vital member of the Call Center Team at Providence Health & Services, the Customer Support Specialist plays a crucial role in assisting patients with their healthcare needs.Key Responsibilities:- Advocate for patients navigating the managed care system.- Collaborate with internal departments to ensure seamless service delivery.-...

Position OverviewAs a vital member of our team, the Customer Care Specialist serves as the initial point of contact for individuals seeking to establish care with Providence Health & Services.Key Responsibilities:Deliver exceptional communication and concierge-level service to new patients.Act as a supportive liaison to facilitate smooth interactions within...

Position OverviewAs a Healthcare Customer Support Specialist, you will be responsible for providing exceptional assistance to healthcare providers. Your role will involve:Handling Incoming Calls: Respond to phone inquiries from medical offices and clinics.Identifying Needs: Determine the specific support required by healthcare professionals,...

Position Overview:The Home Medical Equipment Care Specialist I plays a crucial role in delivering exceptional customer service within the healthcare sector. This position is dedicated to assisting clients with their medical equipment needs, ensuring they receive the highest level of support and care.Key Responsibilities:1. Provide first-line assistance to...

Position OverviewThe Patient Experience Specialist serves as the initial contact for new clients reaching out to Providence Medical Group to initiate their healthcare journey. This role is essential in delivering exceptional communication, personalized service, and ongoing support to facilitate the transition for new patients, those relocating to different...

Position OverviewAs a Healthcare Customer Support Specialist, you will be responsible for managing incoming inquiries from healthcare providers, including physician offices and clinics. Your role will involve:Identifying Needs: Assessing the type of assistance required by providers, such as benefits and eligibility, billing inquiries, and treatment...

Overview Pediatric Outpatient Clinic Maine Medical Center Maine Medical Center — Pediatrics is dedicated to ensuring the well-being of children. Our pediatric specialists are integral members of The Barbara Bush Children's Hospital care team, and we proudly collaborate with Tufts University School of Medicine to educate pediatric residents at Maine...

About the RoleWe are seeking a highly skilled and compassionate Patient Care Coordinator to join our team at IPM Medical Group, Boomerang Healthcare. As a Patient Care Coordinator, you will play a vital role in ensuring the highest level of patient satisfaction and care.Key ResponsibilitiesManage communication between patients, family members, attorneys, and...

About the RoleWe are seeking a highly skilled and compassionate Patient Care Coordinator to join our team at IPM Medical Group, Boomerang Healthcare. As a Patient Care Coordinator, you will play a vital role in ensuring the highest level of patient satisfaction and care.Key ResponsibilitiesManage communication between patients, family members, attorneys, and...

Job SummaryWe are seeking a highly skilled Patient Services Specialist to join our team at Providence Health & Services. As a Patient Services Specialist, you will be the first point of contact for patients and visitors, providing exceptional customer service and ensuring a positive experience for all.Key ResponsibilitiesProvide exceptional customer service...

Position OverviewSanitation Services Specialist at Providence St. Vincent Medical Center Guest Housing (On-Call, Days)Compensation begins at $19.01/hr, with potential increases based on experienceCurious about the role of a Sanitation Services Specialist? Discover more!The Guest Housing Center serves as a supportive environment for individuals affected by...

Descripción del TrabajoEl Especialista en Servicios al Paciente (ESP) es fundamental para ofrecer un servicio al cliente excepcional a pacientes y visitantes, ya sea de manera presencial o telefónica. Este rol es esencial para garantizar altos niveles de satisfacción del paciente y contribuir a una experiencia de atención médica positiva centrada en la...

Position Overview:As a vital member of the Call Center Team at Providence Health & Services, the Customer Service Agent plays a crucial role in assisting patients with their healthcare needs.Key Responsibilities:Under the guidance of the Call Center Supervisor, you will:Act as an advocate for patients, ensuring they receive the necessary support to navigate...

CUSTOMER SERVICE SPECIALISTOur client is a family-owned leader in the construction industry since 1920. They provide quality products and exceptional service. They have a 400,000 sq. ft. warehouse with an extensive fleet of delivery vehicles and, most importantly, a friendly staff ready and willing to help the customer.SUMMARYFocus on counter sales, walk-in...

Job OverviewCulinary Service Specialist at Providence Health & Services (On-Call, Day Schedule).All Culinary Service personnel are expected to deliver exceptional customer care to patients, family members, volunteers, medical professionals, and staff. Adherence to the Service Excellence Standards of Behavior is mandatory at all times.At Providence, our...

Position OverviewWe are seeking a dedicated Patient Care Advocate to join our team at Willamette Dental Group. This role is crucial in ensuring that our patients receive exceptional support and guidance throughout their healthcare journey.Compensation and BenefitsThe starting wage for this position ranges from $20 to $24 per hour, based on your experience....