We have other current jobs related to this field that you can find below
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Lobby Ambassador
2 weeks ago
New York, United States Rapport Guest Services Full time $24 - $25Lobby Ambassador Working as a Lobby Ambassador will allow you the opportunity to work with GREAT people like yourself! You will be surrounded by people who are passionate about what they do and share in our belief in the quality value of delivering superior hospitality to our premier client. The Lobby Ambassador will be responsible for engaging all...
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Lobby Service Ambassador
4 days ago
New York, New York, United States Compass Group Careers Full timePosition OverviewCompany: Compass Group CareersSalary: $25 / HourWhy Join Us?At Compass Group, our success is driven by our dedicated team members. We prioritize hiring individuals who are passionate about hospitality and food service. We believe in nurturing talent and recognizing the contributions of our associates.We provide comprehensive training and...
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Lobby Ambassador
3 months ago
New York, United States Industrious Full timeJob DescriptionJob DescriptionAbout the Role: Industrious is building a range of products and services that solve the needs of large commercial landlords. One such product is to manage amenities and provide hospitality programming and services for the office tenants of entire buildings, in partnership with the building landlord. This is a critical part of...
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Lobby Reception Specialist
4 days ago
New York, New York, United States Compass Group Careers Full timeJob OverviewPosition: Lobby AmbassadorSalary: $24 / HourCompensation: Additional benefits availableAbout Compass GroupAt Compass Group, our success is driven by our dedicated associates. We pride ourselves on hiring individuals who are passionate about hospitality and service excellence. Our commitment to professional development ensures that our team...
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Lobby Concierge
4 days ago
New York, New York, United States Compass Group Careers Full timeJob OverviewPosition: Floating AmbassadorCompensation: $28 / HourAbout Us: At Flik Hospitality Group, we pride ourselves on our exceptional team. Our associates are the heartbeat of our organization, earning the trust and loyalty of our clients through their dedication and passion for hospitality.Why Join Us?We believe in nurturing talent and fostering a...
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Guest Relations Specialist
4 days ago
New York, New York, United States Compass Group Careers Full timePosition OverviewCompany: Flik Hospitality GroupCompensation: $24 / HourWhy Choose Flik?At Flik, our strength lies in our people. The commitment, actions, and attitudes of our associates foster trust and loyalty among our clients daily. We focus on selecting individuals who share our enthusiasm for culinary excellence and hospitality. Once we identify the...
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Guest Services Coordinator
4 days ago
New York, New York, United States Compass Group Careers Full timePosition OverviewCompany: Flik Hospitality GroupCompensation: $24 / HourWhy Choose Flik?At Flik, our greatest asset is our people. The commitment, actions, and attitudes of our associates foster trust and loyalty among our clients every day. We prioritize hiring individuals who share our enthusiasm for food and hospitality, and we are dedicated to nurturing...
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Guest Relations Ambassador
4 days ago
New York, New York, United States Compass Group Careers Full timePosition OverviewCompany: Compass Group CareersSalary: $25 / HourWhy Join Us?At Compass Group, our strength lies in our people. The dedication, actions, and attitudes of our team members foster trust and loyalty among our clients every day. We prioritize hiring individuals who share our enthusiasm for exceptional service and hospitality. Once we identify the...
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Bellperson
2 weeks ago
New York, United States Millennium Hilton New York One UN Plaza Full timeDescriptionThe Millennium Hilton New York One UN Plaza is looking for a Bellperson to join our team! Our Midtown high-rise is the closest hotel to the United Nations and half a mile from Grand Central Station. We’re within one mile of Bryant Park, The Morgan Library, and Rockefeller Center. Take in unobstructed views of Manhattan and the East River...
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New York, New York, United States Hilton Global Full timeThe Millennium Hilton New York One UN Plaza is looking for a Bellperson to join our team Our Midtown high-rise is the closest hotel to the United Nations and half a mile from Grand Central Station. We're within one mile of Bryant Park, The Morgan Library, and Rockefeller Center. Take in unobstructed views of Manhattan and the East River skylines. Our...
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Front Desk Supervisor
1 month ago
New York, United States Hampton Inn ManhattanMadison Square Garden Area - Herald Square Full timeOverviewOpportunity: Front Desk SupervisorSupervise front desk operations in accordance with established guest service, quality and sustainability standards.Compensation: $21/hrYour Growth PathFront Office Manager – Assistant General ManagerYour Focus Train, schedule, coach, and support associates, ensuring they perform in accordance with established...
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Front Desk Supervisor
1 month ago
New York, New York, United States Hampton Inn ManhattanMadison Square Garden Area - Herald Square Full timeOverviewOpportunity: Front Desk SupervisorSupervise front desk operations in accordance with established guest service, quality and sustainability standards.Compensation: $21/hrYour Growth PathFront Office Manager – Assistant General ManagerYour FocusTrain, schedule, coach, and support associates, ensuring they perform in accordance with established brand...
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Front Desk Supervisor
4 weeks ago
New York, United States Hilton Garden Inn New YorkManhattan-Midtown East Full timeOverview Opportunity: Front Desk Supervisor Supervise front desk operations in accordance with established guest service, quality and sustainability standards. Your Growth Path Assistant Front Office Manager Front Office Manager Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they perform...
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Guest Services Supervisor
4 days ago
New York, New York, United States Hilton Garden Inn 52nd Street Full timePosition Overview:Role: Front Desk SupervisorOversee front desk activities in alignment with established standards for guest service, quality, and sustainability.Career Advancement Opportunities:Potential growth to Assistant Front Office Manager, Front Office Manager, or Assistant General Manager.Key Responsibilities:Recruit, train, schedule, mentor, and...
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Front Desk Supervisor
3 weeks ago
New York, United States Hilton Garden Inn 52nd Street Full timeOverview: Opportunity: Front Desk Supervisor Supervise front desk operations in accordance with established guest service, quality and sustainability standards. Your Growth Path Assistant Front Office Manager Front Office Manager Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they perform...
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Guest Services Supervisor
3 days ago
New York, New York, United States Hilton Garden Inn 52nd Street Full timePosition Overview:Role: Front Desk SupervisorOversee front desk activities in alignment with established guest service, quality, and sustainability benchmarks.Career Advancement OpportunitiesAssistant Front Office Manager, Front Office Manager, Assistant General ManagerKey ResponsibilitiesRecruit, select, train, schedule, mentor, and assist team members,...
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Front Desk Supervisor
1 week ago
New York, United States Hilton Garden Inn Central Park South Full timeOverview Opportunity: Front Desk Supervisor Supervise front desk operations in accordance with established guest service, quality and sustainability standards. Your Growth Path Assistant Front Office Manager Front Office Manager Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they perform...
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Front Desk Supervisor
2 months ago
New York, United States Hampton Inn Full timeOverview: Opportunity: Front Desk Supervisor Supervise front desk operations in accordance with established guest service, quality and sustainability standards. Compensation: $21/hr Your Growth Path Front Office Manager Assistant General Manager Your Focus Train, schedule, coach, and support associates, ensuring they perform in accordance with established...
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Front Desk Supervisor
4 weeks ago
New York, New York, United States Hilton Garden Inn New YorkManhattan-Midtown East Full timeOverviewOpportunity: Front Desk SupervisorSupervise front desk operations in accordance with established guest service, quality and sustainability standards.Your Growth PathAssistant Front Office Manager Front Office Manager Assistant General ManagerYour FocusInterview, select, train, schedule, coach, and support associates, ensuring they perform in...
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Front Desk Supervisor
2 months ago
New York, United States Hampton Inn ManhattanMadison Square Garden Area - Herald Square Full timeOverview Opportunity: Front Desk Supervisor Supervise front desk operations in accordance with established guest service, quality and sustainability standards. Compensation: $21/hr Your Growth Path Front Office Manager Assistant General Manager Your Focus Train, schedule, coach, and support associates, ensuring they perform in accordance with...
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Lobby Ambassador
2 months ago
Working as a Lobby Ambassador will allow you the opportunity to work with GREAT people like yourself You will be surrounded by people who are passionate about what they do and share in our belief in the quality value of delivering superior hospitality to our premier client. The Lobby Ambassador will be responsible for engaging all Clients, Guests, Vendors, Tourists and Tenants entering the lobby and reception center, and will display an energetic, friendly, and approachable demeanor at all times.
***This is a standing position*** Essential Job Functions:
- Supporting the Lead Lobby Ambassador ensuring that every guest is greeted with enthusiasm, and has a memorable experience.
- Acting as way-finders and hospitality services resource for all guests.
- Speaking freely and warmly, engaging clients and guests while efficiently assisting in the check in process or escorting them to their destination.
- Reviewing and committing to memory the profiles of VIP guests expected for the day.
- Recognizing and welcoming VIP guests using service excellence standards.
- Communicating effectively with team members and passing on necessary information to colleagues that may arise.
- Building and maintaining a relationship with tenants and repeat guests, enhancing their overall experience.
- Gaining an understanding of the client culture, key areas of activity and creating “transparency” by serving as an extension of the client.
- Takes ownership of their assigned building location, activity engaging with all guests.
- Having a thorough understanding of the Firm’s emergency procedures and being prepared to carry out designated tasks in the event of a fire or other emergency.
- Adhering to Hospitality signature look.
- Ability to memorize FAQ‘s and speak knowledgeably about the building, surrounding areas, transportation, local restaurants, and Local ‘happenings’.
- Other duties as assigned.
- Greeting all guests/ visitors, ensure eye contact is made within 10 ft. of entrances.
- Greeting internal and external clients with a smile, acknowledging them promptly, using the agreed welcome “Good Morning/Good Afternoon …”
- Working in tandem with team members and other building personnel, always ensuring smooth transitions at each stage of guest’s journey.
- Communicate effectively with peers and Lobby Host Lead, displaying accuracy and attention to detail both in verbal and written communication.
- Maintaining a strong awareness of business activity and communicating all updates with your team members.
- Communicating effectively with team members and passing on necessary information to colleagues that may arise during the escorting process.
- Providing assistance according to business needs e.g. lunch cover, call-outs, and general support.
- Supporting the training of new associates and completing checklists accordingly.
- Taking part in the cross-training program which covers all areas of the department, when available.
- Speaking about artwork located inside and the immediate vicinity surrounding the building. Including artist, history, and year commissioned.
- Maintaining basic knowledge of history of building and surrounding areas.
- Maintaining basic knowledge of shops, restaurants, transportation and attractions.
- Maintaining a professional, polite and considerate manner at all times.
- Adhering to uniform and presentation standards as per the dress policy.
- Maintain a clear, presentable working area at all times and report all maintenance faults/hazards and cleaning requests to the appropriate personnel. Monitor progress to ensure issues are promptly rectified. Escalate to your Supervisor as necessary.
- This role is a stationed inside of the lobby of each building.
- Constant standing and walking in the building lobby throughout shift.
- Frequent lifting and carrying up to 30 lbs.
- Constant kneeling, pushing, pulling, lifting.
- May be required to cover Exterior Lobby Host breaks/shifts as needed.
- Adhere to the Company and the building’s policies and procedures.
- Abide by all Security policies and procedures, including access restrictions, Fire and Life Safety information.
- Comply with the Reception and Lobby Ambassador Services Standard Operating Procedures (SOP) Manual and keep up to date with new information issued. Familiarize yourself with the site-specific SOPs. Maintain SOPs as ‘living’ document.
Will allow you the opportunity to work with GREAT people like yourself You will be surrounded by people who are passionate about what they do and share in our belief in the quality value of delivering superior hospitality to our premier client.