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Client Consulting Manager

2 months ago


San Francisco, United States Visa Full time

Job Description

Visa Consulting and Analytics (VCA) drives tangible, impactful and financial results for Visa's network clients, including both financial services and merchants. The US Consulting Practice within VCA provides consulting and solution services for Visa's largest issuers in the United States. The VCA team is looking for a manager to join our consulting practice and play a role in developing high impact projects for Visa's clients in the North America region.

Specific responsibilities include:

  1. Lead consulting initiatives and contribute to closing engagement by identifying potential opportunities with Nationals clients.
  2. Develop frameworks, approaches, solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges.
  3. Build solutions and actionable insights that will help clients to grow their portfolios and engagement in their core business.
  4. Partner with peers in other functional areas (e.g., account executives, marketing, sales, risk, innovation) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa's resources.
  5. Produce insights, analyses and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic guidance for client priorities.
  6. Ability to effectively manipulate and analyze large data sets (industry and Visa) to determine meanings insights and recommendations for clients.
  7. Build new scalable solutions, toolkits, best practice documents and consulting approach that can be applied across VCA practice.

Incumbents applying for the role should be self-motivated, highly energized, detail-oriented individuals who will deliver strategic thought leadership, problem diagnostics and high impact solutions to clients support the growth and performance. This is an individual contributor role, reporting into a Sr. Director within VCA.

Qualifications

Basic Qualifications:

  • 5 or more years of relevant work experience with a bachelor's degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications:

  • 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
  • Relevant experience at large management consulting firm or as a leader of large Issuer portfolios
  • Experience working with financial indicators to measure business performance.
  • Significant focus on impacting ROI
  • Strong analytical skills, with demonstrated intellectual and analytical rigor
  • Self-motivated, results oriented individual with the ability to handle numerous projects concurrently
  • Knowledge and understanding of banking operations and/ or payment schemes, including products & services, business systems and processes, marketing initiatives and card acquiring experience
  • Excellent communication, storytelling and presentation skills
  • Team player
  • Technology mindset, curious, up to date with digital trends and applications
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