Current jobs related to Client Success Consultant - San Francisco, California - Base
-
Client Success Director
2 weeks ago
San Francisco, California, United States Arine Full timeAbout ArineArine is a rapidly growing healthcare technology company that is revolutionizing the way medications are managed. Our mission is to ensure individuals receive the safest and most effective treatments for their unique and evolving healthcare needs.Job SummaryWe are seeking a highly skilled Client Success Director to join our team. As a key member...
-
Client Success Director
1 month ago
San Francisco, California, United States Arine Full timeAbout ArineArine is a rapidly growing healthcare technology and clinical services company with a mission to ensure individuals receive the safest and most effective treatments for their unique and evolving healthcare needs.Job DescriptionWe are seeking a Client Success Director to join our team. As a Client Success Director, you will be responsible for...
-
Client Success Manager
2 weeks ago
San Francisco, California, United States One Legal Full timeAbout One LegalOne Legal is a leading provider of innovative technology solutions for legal professionals. With over 30 years of experience, we continue to be a respected industry leader. Our mission is to empower legal professionals to succeed through our cutting-edge solutions.Job DescriptionWe are seeking a highly ambitious and results-driven Manager of...
-
Client Success Director
1 month ago
San Francisco, California, United States Arine Full timeAbout ArineA rapidly growing healthcare technology and clinical services company, Arine is dedicated to ensuring individuals receive the safest and most effective treatments for their unique and evolving healthcare needs.The RoleWe are seeking a mid-level Client Success Director to build and grow relationships with our clients. This role is responsible for...
-
Client Success Manager
1 month ago
San Francisco, California, United States One Legal Full timeAbout One LegalOne Legal, an InfoTrack company, is a leading provider of innovative technology solutions for legal professionals. With over 30 years of experience, we continue to be a trusted partner for court document filing, service of process, and more.Job SummaryWe are seeking a highly ambitious Client Success Manager to lead our Client Success team. As...
-
Client Success Director
2 weeks ago
San Francisco, California, United States Arine Full timeAbout ArineArine is a rapidly growing healthcare technology and clinical services company with a mission to ensure individuals receive the safest and most effective treatments for their unique and evolving healthcare needs.Our innovative software platform (SaaS) combines cutting-edge data science, machine learning, AI, and deep clinical expertise to...
-
Client Success Director
1 month ago
San Francisco, California, United States Arine Full timeAbout ArineA rapidly growing healthcare technology and clinical services company, Arine is dedicated to ensuring individuals receive the safest and most effective treatments for their unique and evolving healthcare needs.Our MissionWe are redefining what excellent healthcare looks like by solving issues through our software platform (SaaS). Our cutting-edge...
-
Senior Director of Client Success
5 days ago
San Francisco, California, United States Collective Health Full timeKey Responsibilities:The Senior Director of Client Success will lead the Client Success organization, driving engagement and high performance in client service as they manage annual renewals and upsell products.This role requires a senior, strategic voice and trusted advisor in client and channel relationship management, particularly with leadership...
-
Client Success Director
1 month ago
San Francisco, California, United States Arine Full timeAbout ArineArine is a rapidly growing healthcare technology and clinical services company based in San Francisco. Our mission is to ensure individuals receive the safest and most effective treatments for their unique and evolving healthcare needs.Our ChallengeFrequently, medications cause more harm than good. Incorrect drugs and doses cost the US healthcare...
-
Client Success Manager
2 weeks ago
San Francisco, California, United States AMWARE FULFILLMENT SERV Full timeJob Title: Client Success ExecutiveWe are seeking a highly motivated and results-driven Client Success Executive to join our team at Staci Americas. As a key member of our client-facing team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction with our services, and identifying opportunities...
-
Client Success Specialist
2 months ago
San Francisco, California, United States unitQ Full timeAbout unitQunitQ is an innovative SaaS platform designed to empower organizations in managing product quality and fostering growth. By leveraging our platform to capture user feedback from various channels, unitQ's advanced AI technology provides companies with precise recommendations on which product quality enhancements will yield the most significant...
-
Client Success Specialist
2 months ago
San Francisco, California, United States unitQ Full timeAbout unitQunitQ is an innovative SaaS platform designed to empower organizations in managing product quality and fostering growth. By leveraging our platform to capture user feedback from various channels, unitQ's advanced AI technology provides precise recommendations for impactful product quality enhancements. Insights derived from unitQ lead to improved...
-
Head of Customer Success
4 weeks ago
San Francisco, California, United States Edia Full timeAbout EdiaEdia is a fast-growing startup that works with large K-12 school districts across the country to accelerate growth on state math exams. We've raised $10M+ from top VCs like Felicis, Susa, Inspired, and 8VC.RoleWe're looking for a high-performing customer success leader to build an industry-leading implementation and account management practice. You...
-
Customer Success Manager
2 weeks ago
San Francisco, California, United States CodeSignal Full timeAbout CodeSignalCodeSignal is a leading technical interview and assessment solution that helps companies identify the right candidates with the right skills. Our platform enables hiring and selection teams to increase speed-to-hire and candidate pipeline yield, and tap into underrepresented pools of candidates.The RoleWe are seeking a Customer Success...
-
San Francisco, California, United States VDart Inc Full timeJob DescriptionWe are seeking a seasoned and passionate Success Factors Time Management consultant to work on delivering cutting-edge SAP Success Factors Employee Central HR Core and Time Management application solutions for our clients.The ideal candidate will independently lead an implementation, conducting client workshops, gathering requirements, and...
-
Client Success Manager
1 week ago
San Diego, California, United States Wonderist Agency Full timeAt Wonderist Agency, we're looking for a talented Client Success Manager to join our team. As a Client Success Manager, you will be responsible for driving our clients' success and happiness by helping them meet their business goals.We do this by understanding and facilitating a client's needs in the digital and traditional marketing space. You will lead...
-
Customer Success Director
1 month ago
San Francisco, California, United States Edia Full timeAbout EdiaWe're a fast-growing startup that partners with large K-12 school districts across the country to accelerate growth on state math exams. Our mission is to make a meaningful impact on education.RoleWe're seeking a high-performing customer success leader to build an industry-leading implementation and account management practice. As a key member of...
-
Customer Success Manager
2 weeks ago
San Francisco, California, United States ServiceNow Full timeCustomer Success ManagerAt ServiceNow, we're on a mission to make the world work better for everyone. As a Customer Success Manager, you'll play a critical role in driving customer outcomes and delivering high-value experiences to our clients.Key Responsibilities:Develop and maintain a portfolio of Customer Success accounts, driving customer adoption and...
-
Customer Success Professional
3 weeks ago
San Francisco, California, United States SEARCH Group Partners Full timeCustomer Success ManagerSEARCH Group Partners is seeking a highly skilled Customer Success Manager to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer experiences, driving growth, and ensuring customer satisfaction.Key Responsibilities:Own the end-to-end customer experience, from onboarding to...
-
Cloud-Focused Client Success Professional
1 week ago
San Diego, California, United States Interlaced Full timeJob OverviewInterlaced is a cloud-focused IT services provider seeking a highly organized and detail-oriented Client Success Manager to establish, maintain, and nurture client relationships. This role requires strong attention to detail, excellent communication skills, and experience coordinating and prioritizing across multiple concurrent tasks.The ideal...
Client Success Consultant
2 months ago
Join Base and shape the future of Customer Marketing
Customer Success ManagerBase is at the forefront of Customer Lifecycle Marketing, pioneering the Customer-led Growth (CLG) category and ecosystem. Our platform empowers businesses to enhance their customer engagement through journey tracking, automation, insights, and predictive analytics. With the right tools and knowledge, leading marketing teams leverage Base to transition from merely influencing demand to driving sustainable growth.
We are on the lookout for a skilled Customer Success Manager to become a vital part of our team. This role is ideal for experienced Customer Success Managers or Customer Marketers eager to shift into a customer success position, particularly those who thrive on collaborating with clients and serving as a trusted advisor.
Key Responsibilities:
- Foster robust relationships with clients, acting as their trusted advisor to comprehend their unique business objectives.
- Deliver strategic insights and guidance on effectively utilizing our platform to meet customer marketing goals.
- Partner with clients to create customized marketing strategies and campaigns, providing best practices and innovative solutions.
- Conduct regular check-ins to assess client progress, pinpoint areas for enhancement, and ensure optimal platform utilization.
- Serve as a consultant, offering ongoing support, training, and troubleshooting for any challenges or technical issues.
- Collect client feedback, advocating for their needs and collaborating with internal teams to enhance our offerings.
- Monitor client health, proactively addressing concerns to secure long-term satisfaction and retention.
- Work closely with sales and marketing teams to identify opportunities for expansion, cross-selling, and upselling.
Qualifications:
- Proven experience as a Customer Success Manager, Customer Marketer, or in a similar capacity, with a solid grasp of customer marketing strategies and best practices.
- Exceptional consulting and relationship-building abilities, capable of engaging clients and providing strategic direction.
- Strong written and verbal communication skills, with the capacity to articulate complex ideas clearly.
- Analytical and problem-solving skills, employing a data-driven approach to decision-making.
- Ability to manage multiple client relationships and prioritize tasks in a dynamic environment.
- Familiarity with customer marketing technologies is advantageous.
- Self-motivated and proactive, with the ability to work independently while also being a collaborative team player.
- Bachelor's degree in marketing, business, or a related discipline.
- Proficient in computer skills, including MS Office; experience with CRM software like HubSpot is a plus.
Our Culture:
Base is committed to equal opportunity employment. All qualified candidates will be considered for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws.
As a pioneering company with an innovative solution for customer marketing departments, this is an opportunity to elevate your career within a dynamic, global SaaS startup.
