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DHCF DCAS Curam Business Analyst

3 months ago

Washington, United States CSZNet Inc Full time
Job DescriptionJob DescriptionRole: Curam Business AnalystPayrate: $105/hrExperience Level: 11 years business analysis and 5 years of CuramDHCF is looking for a Curam Business Analyst, you will be responsible for working closely with the DCAS technical workstreams and functional team.

DHCF is looking for a candidate who must be customer service oriented, have strong interpersonal skills, and possess the ability to multi-task when required. Excellent verbal, written and presentation skills are a mandatory requirement.

As a C ram Business Analyst, you will be responsible for working closely with the DCAS technical workstreams and functional team.in order to assess current challenges and identify opportunities of business process improvement via system design and modernization efforts. The Analyst will be required to evaluate current processes and recommend areas for improvement and optimization. The role will require prior experience of working with Medicaid, SNAP/TANF and other Social Services programs. Prior experience working with the C ram software product or other COTS (Commercial Off The Shelf) products is highly preferable.

The resource will become an integral part of the DCAS Team, making every problem associated to the platform a problem of their own and will demonstrate the required initiative and critical thinking abilities necessary to resolve all problems and challenges accordingly.

  • Must have experience using C ram Global Income Support and HealthCare Reform Business Application Suite
  • Must have experience in Data Analysis and data presentation
  • Experience in planning and leading JAD sessions and creating functional design documents
  • Excellent interpersonal skills, verbal, and written communication skills
  • Understanding of design and development concepts and familiarity with design patterns and the SDLC
  • A strong ethical foundation, capable of thriving in an environment and culture where honesty, integrity, and accountability are core values
  • A collaborative spirit, a team orientation, and a willingness and desire to contribute to the success of others

Responsibilities

  • Provide status reporting, quality assurance monitoring and ensure adherence to procedures
  • The Business Analyst serves as a liaison between project teams, and vendors ensuring that everyone is aligned with the project goals and requirements.
  • Review the Triage defect that gets raised from the Production environment, prioritize, and groom the backlog
  • Review and validate deliverables submitted by the vendors
  • Data analysis and create the metrics for all the CSL tickets raised by the end customers
  • Quality Control of all the technical workstreams
  • Define and maintain the end-to-end process for functional Batch executions
  • Documentation and Governance by maintaining comprehensive documentation for project transparency, compliance, and knowledge management.
  • Draft Standard Operating Procedures
  • Prepare technical team presentations
  • As a Business Analyst you will provide system analysis, development, and production support
  • The C ram Business Analyst will design functional approaches to customize functionality using the C ram Business Application Suite
  • The Business Analyst is also a lead team member in the planningand execution of testing, training, support of user testing and customer support post implementation
  • Lead requirement gathering sessions, according to agree upon project scope for various areas of the application