Automotive Sales Manager

Position: Automotive Sales Manager

Reports to: General Sales Manager, Dealer Principal

Department: Sales

Qualifications:

1. Previous Sales Experience: The ideal candidate should have prior experience in sales, likely in the automotive industry or a related field. This experience demonstrates their ability to sell products or services.

2. Previous Leadership/Management Experience: Leadership or management experience is crucial, as this role involves leading and coaching a team of sales professionals.

3. Self-Motivated Professional: The candidate should be self-driven and motivated to achieve sales targets and lead their team effectively.

4. Ability to Lead Teams Toward Monthly Objectives: This role requires the ability to set and achieve monthly sales targets and guide a team to do the same.

5. Strong Teamwork Skills: Collaborative skills are essential for working with a team of sales professionals and other staff members.

6. Enthusiastic with High Energy Throughout the Sales Workday: A positive attitude and high energy levels are important for maintaining enthusiasm and motivation throughout the workday.

7. Outgoing and Friendly Personality, Especially While Handling Objections: Interpersonal skills are vital, especially in dealing with customers' objections and concerns.

8. Quality Customer Service Skills and Sales Track Record: Demonstrated customer service skills and a successful sales track record are essential.

9. Strong Interpersonal and Communication Skills: Effective communication, both one-on-one and over the phone, is necessary for building relationships with customers and team members.

10. Persuasive and Able to Overcome Customer Objections During the Sales Process: The ability to persuade and address customer objections is a key sales skill.

11. Proficient in Basic Business Math, Including Percentages: Proficiency in basic business math is important for pricing and finance-related aspects of the sales process.

12. Capable of Learning and Using Basic Microsoft Office, Accounting Software, and Proprietary Sales Programs: Familiarity with essential software tools and proprietary sales programs is important for managing data and processes.

13. Persistent, Competitive, and Good Work Ethic: Persistence and a strong work ethic are qualities that help in achieving sales goals and maintaining competitiveness.

14. Focuses on the Customer’s Needs to Enhance Dealership and Personal Sales: Customer-centricity is important for providing a positive customer experience and driving sales.

Responsibilities:

1. Lead Your Team to Meet All Sales Objectives: The primary responsibility is to lead and motivate your sales team to achieve all sales objectives, such as sales targets and quotas.

2. Coach Each Sales Professional to Excel in Their Position: Provide guidance and coaching to help your team members improve their sales skills and performance.

3. Guide Customers as They Appear on the Lot to Proceed into the Sales Process: Assist customers when they arrive at the dealership and guide them through the sales process.

4. Assist Customers in Finding a Vehicle That Meets Their Needs: Use current inventory sheets to help customers find a vehicle that matches their requirements.

5. Assist Customers in the Completion of Their Sales Applications: Help customers with the necessary paperwork and documentation during the sales process.

6. Assist Management to Increase Sales: Work with management to identify and address any issues or improvements needed to boost sales.

7. Inspect the Lot’s Vehicles and Report Problems to the General Manager: Regularly check the condition of vehicles on the lot and report any issues to the General Manager.

8. Ensure the Lot Is Merchandised Correctly to Maximize Sales: Organize and display vehicles in a way that enhances their appeal and maximizes sales potential.

9. Maintain Customer Satisfaction Scores at or Above Company and Manufacturer Standards: Ensure that customers have a positive experience, as reflected in satisfaction scores.

10. Suggest Optional Equipment for Customers to Purchase: Offer additional features or upgrades to customers to enhance their vehicle.

11. Communicate Sales Price, Including Tax, Trade-In Allowance, and Discount: Clearly and accurately convey pricing details to customers.

12. Complete Necessary Dealership and Manufacturer Paperwork Accompanying Vehicle Sales: Ensure that all required paperwork and documentation are completed accurately.

13. Research Availability of Models and Options Equipment: Stay informed about the availability of different vehicle models and optional equipment.

14. Engage in Business Development: Explore opportunities for expanding the dealership's sales and customer base.

15. Address Customer Concerns: Responsively address any issues or concerns raised by customers.

16. Follow Dealership and Manufacturer Rules and Regulations: Adhere to all relevant rules, regulations, and policies set by the dealership and manufacturer.

This comprehensive list of qualifications and responsibilities is designed to guide the performance of a sales leader in an automotive sales environment.

Knowledge, Skills and Abilities Required:

Educational: High school diploma or the equivalent.

Special Skills (i.e., licenses, certifications): Excellent oral and written communication skills. Must be able to sell a minimum quota according to facility standards. Ability to use personal computer applications including word processing and spreadsheet software. Current valid driver’s license and state sales license.

Must be computer literate, familiar with a smartphone, the internet, send and receive emails, and have proper phone etiquette.

Physical Demands and Working Conditions:

The noise level in the work environment is occasionally loud. Occasionally requires the ability to lift 20 pounds of material. Is potentially exposed to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle dealership. Occasionally, exposed to exhaust fumes or other airborne particles.

About Us:

For over 100 years, McClinton Auto Group has called the Mid-Ohio Valley home. Now in our fourth generation of family ownership, we are growing and looking for candidates to help our top-rated Service Department. We are proud of the history of success since our founding in 1915 and of the people who make this company a successful organization. It is our continuing intent to provide our employees and customers with a cordial atmosphere in which to work, shop and obtain expert service. We have a fun and laid-back environment. Our goal is to make your experience challenging, enjoyable, and rewarding.

We want you to come grow with us

Job Type: Full-time

Previous Experience Preferred.

We are an equal opportunity employer and prohibit discrimination/harassment about race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Benefits

Employee Referral Program

Vehicle Purchase Off the Curb Referral Program

Uniforms

Lunch On Us (Special Occasions and Thank you)

Annual Car Show

Annual Christmas Dinner

Roger Brown Body Shop Scholarship

Personal Identity Theft Protection Plan (for you and your household)

Proficiency Bonus Program (Technicians)

Bonus Program (Service Advisors)

Bonus Programs (Sales)

Alt Schedule (Salesman Benefit)

On-site and Off-site Training

Mitsubishi Employee Discount (AT&T)

Anniversary Benefit

After sixty (60) days of employment:

• $10,000 life insurance policy as no cost to the employee.
• Automatic Paycheck Deposit
• Benefits offered through payroll deduction
• Health Insurance Options

  • Bronze OR Silver Plan – Silver Plan includes Account (HRA) funded yearly by the owner. ($750)

  • American Fidelity Insurance options available, including Disability, Cancer, Accident, Life, and Flex paid via payroll deduction.

• Paid Bi-Weekly

After ninety (90) days of employment (starting January 2022):

• Prorated sick/personal days

After one year of employment:

• One Week Paid Vacation
• 5 sick/personal days
• Retirement plans available
• 401K - Owner Match 2>#/li###