People Operations
1 month ago
The People Operations and Culture Manager is a wiz human resources generalist, and internal community lead ready to roll up their sleeves and take the next step in their career. Working with a dynamic People Ops Team in a thriving media production company this person is a key player of the People and Culture Team, supporting all human resources and office/facilities functions. In this role, you will collaborate across teams to develop and manage a variety of people initiatives; including talent acquisition, onboarding, benefits, career development, employment law, HR Systems, performance, rewards, engagement, analytics are just a few of the areas you will help manage and create.
In addition, the manager will lead our "internal community culture" activities working in tandem with media partners and the studio facilities team. This position is the glue that holds everyone together for the benefit of the entire organization. They fill each workday with activities that improve the shared environment and the general morale of their spaces.
The Dailies: Your Impact
- People Relations: First point of contact for members in day-to-day activities and fosters a positive work environment. Promote positive people relations by addressing questions, concerns, conflicts and provide consultation in a timely manner. Provides support and guidance to management when necessary. Work with CP&CO to develop and execute retention initiatives to enhance people engagement and job satisfaction.
- Engagement: Support the design, launch, and management of employee surveys that provide insight into areas of strength and areas of development. Conduct exit interviews by analyzing data and information then develop plans to act on employee feedback. Use surveys, interviews, and other methods to make recommendations for company and culture improvements, as well as identify gaps and training needs
- Talent acquisition: Manage the talent acquisition process for entry to manager level positions; including job postings, resume screening, conducting interviews, making job offers, and onboarding. Collaborate with hiring managers to understand skills and competencies required for openings.
- Benefits/Compensation/Payroll: In collaboration with CPO, manage compensation and benefits programs, including communicating salary structure, work with broker to manage open enrollment, resolve benefit issues, and develop incentives. Timecard management and administration. Ensure compliance with legal requirements and industry standards.
- Performance Management: Manage performance management systems, performance evaluations, and employee development plans. Provide guidance to managers on performance-related issues and facilitate performance improvement initiatives.
- Compliance and Policy Management: Stay up to date with employment laws, regulations, and industry best practices. Manage the Leave of Action (LOA) process and ensure compliance with FMLA, ADA, and applicable federal, state, and local laws.
- Training and development: Coordinate people development initiatives to promote a culture of continuous learning and conduct new hire orientation.
- HR reporting and HRIS Management: Manage HRIS and prepare HR reports.
- Facilities Management: Work in concert with external facilities partners to manage and resolve facilities-related concerns. The position has direct supervision of the Office PA/Receptionist.
The Essentials: Qualifications
- Highly effective communication skills are a must. You can write in a professional, friendly voice and publicly speak in a clear, succinct manner.
- Proactive about finding and presenting solutions even when it involves critical thinking skills, and creative problem-solving skills.
- Experience building People Operations programs or processes.
- Impeccable follow through and welcome a challenge.
- Operations-minded - you love building systems to help things run as efficiently as possible.
- A thoughtful partner who can demonstrate a good balance of emotional intelligence with pragmatic judgment.
- Experience in a media or entertainment start up or related field is a plus.
- Must have a reliable form of transportation.
- Minimum 4-6 years' experience in a People Operations/HR role, preferably in a media or entertainment setting, required-PHR Certification or SHRM-CP designation, a plus.
- 1-2 years' experience managing an office culture/environment required.
- 10% travel to other offices required.
- Associate Arts degree or advanced degree from an accredited college or university in Human Resources Management, Business, Org Development, or related field, preferred.
Our full-range benefits package includes company paid individual medical, dental, vision, Life, 401k, FSA, STD/LTD, EAP, Paid time off, and hybrid/flexible work, among others.
Diversity, Equity, Inclusion, and Accessibility are core values at Shondaland. We are an Equal Opportunity Employer, and our team members enrich our powerful storytelling through their different strengths, background, and experiences. Our shared culture of inclusion and belonging includes race, gender identity, age, disability status, veteran status, sexual orientation, religion, and many other parts of one's identity. All our team member's points of view are key to our success--inclusion and creating a space of belonging is everyone's responsibility.
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