VoIP / PBX / SIP - Help Desk
3 weeks ago
- Someone with methodical troubleshooting skills
- Front-line technical support or related service experience
- Must possess experience with VoIP Telephony technologies
- Must have experience working with ITSM system, such as Remedy
- High energy and motivated individual with prior work experience in ITIL based culture
- Experience supporting customers, working with a wide array of individuals from ends users to customer’s business executives
- Must demonstrate interpersonal skills necessary to work within a team environment and communicate effectively across a variety of geographically dispersed resource
- Experience with VoIP PBX administration (ex Avaya Unified Communications, Cisco CUCM, etc.)
Requirements
- Someone with methodical troubleshooting skills
- Front-line technical support or related service experience
- Must possess experience with VoIP Telephony technologies
- Must have experience working with ITSM system, such as Remedy
- High energy and motivated individual with prior work experience in ITIL based culture
- Experience supporting customers, working with a wide array of individuals from ends users to customer’s business executives
- Must demonstrate interpersonal skills necessary to work within a team environment and communicate effectively across a variety of geographically dispersed resource
- Experience with VoIP PBX administration (ex Avaya Unified Communications, Cisco CUCM, etc.)
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VoIP / PBX / SIP - Help Desk
4 weeks ago
Houston, United States Pierce Full timeSomeone with methodical troubleshooting skillsFront-line technical support or related service experienceMust possess experience with VoIP Telephony technologiesMust have experience working with ITSM system, such as RemedyHigh energy and motivated individual with prior work experience in ITIL based cultureExperience supporting customers, working with a wide...
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VoIP / PBX / SIP - Help Desk
4 weeks ago
Houston, United States Pierce Full timeSomeone with methodical troubleshooting skillsFront-line technical support or related service experienceMust possess experience with VoIP Telephony technologiesMust have experience working with ITSM system, such as RemedyHigh energy and motivated individual with prior work experience in ITIL based cultureExperience supporting customers, working with a wide...
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VoIP / PBX / SIP - Help Desk
3 weeks ago
Houston, Texas, United States Pierce Technology Corp Full timeSomeone with methodical troubleshooting skills Front-line technical support or related service experience Must possess experience with VoIP Telephony technologies Must have experience working with ITSM system, such as Remedy High energy and motivated individual with prior work experience in ITIL based culture Experience supporting customers,...
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PBX / Front Office Agent- Part-Time
3 days ago
Houston, United States HYATT Hotels Full timeJoin us for this incredible opportunity to be part of our Front Office Team as a Front Office Host/ PBX at Hyatt Regency Houston-Downtown located in Houston, TX. Not only will you be part of a rock-star team, but you'll get to be part of a hotel location that earned a spot-on Fortune's 100 Best Companies to Work For in 2022! This individual is responsible...
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Houston, United States CampusBox Media Full timeAs a Help Desk Specialist, you will be responsible for providing technical assistance and support to internal users in resolving hardware, software, and network issues. You will troubleshoot problems and escalate complex issues to appropriate personnel while ensuring timely resolution to minimize downtime and maintain productivity. Responsibilities: ...
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Houston, United States Torethan L.L.C. Full timeOverview:Join Torethan, a dynamic IT Consulting and Managed Service Provider (MSP) company, as our IT Help Desk Technician. This role is the first point of contact for clients seeking technical assistance over the phone or via email. It is ideal for someone who is passionate about technology and customer service and aims to grow their technical skills in a...
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Help Desk Specialist
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Houston, United States Torethan L.L.C. Full timeOverview:Join Torethan, a dynamic IT Consulting and Managed Service Provider (MSP) company, as our IT Help Desk Technician. This role is the first point of contact for clients seeking technical assistance over the phone or via email. It is ideal for someone who is passionate about technology and customer service and aims to grow their technical skills in a...
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Help Desk Specialist
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Five9 IT Ops Telephony Systems Admin
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Houston, United States AMSYS Innovative Solutions, LLC Full timeJob descriptionManage Help Desk tickets in a timely and efficient mannerMonitor and respond quickly and efficiently to customer issues via phone, email, and computer chatProvide customer assistance and communicate any pending or unresolved issues to direct report each dayDocument all customer interactions in the ticketing systemRun diagnostics to resolve...
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Help Desk Technician
4 weeks ago
Houston, United States AMSYS Innovative Solutions, LLC Full timeJob descriptionManage Help Desk tickets in a timely and efficient mannerMonitor and respond quickly and efficiently to customer issues via phone, email, and computer chatProvide customer assistance and communicate any pending or unresolved issues to direct report each dayDocument all customer interactions in the ticketing systemRun diagnostics to resolve...
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Help Desk Technician
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Help Desk Technician
4 weeks ago
Houston, United States AMSYS Innovative Solutions, LLC Full timeJob descriptionManage Help Desk tickets in a timely and efficient mannerMonitor and respond quickly and efficiently to customer issues via phone, email, and computer chatProvide customer assistance and communicate any pending or unresolved issues to direct report each dayDocument all customer interactions in the ticketing systemRun diagnostics to resolve...
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Help Desk Administrator
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Houston, United States Ontellus Full timeJob DetailsJob Location Ontellus - Houston, Texas - Houston, TX Description Ontellus empowers insurance carriers, self-insured corporations and law firms to reduce costs, make informed decisions and accelerate claims resolution. As the nation's largest, privately-held records retrieval provider, Ontellus leverages decades of experience and cutting-edge...
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Help Desk Administrator
3 days ago
Houston, United States Ontellus Full timeJob DetailsJob Location Ontellus - Houston, Texas - Houston, TX Description Ontellus empowers insurance carriers, self-insured corporations and law firms to reduce costs, make informed decisions and accelerate claims resolution. As the nation's largest, privately-held records retrieval provider, Ontellus leverages decades of experience and cutting-edge...
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Help Desk Service Technician
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Houston, United States Braintek Full timeWe are currently a Managed Services Provider looking for a Help Desk Service Technician to join our team in our Woodlands office. The Help Desk Service Technician will work in the supporting our clients throughout the Greater Houston Metro Area. Roles for the position include but are not limited to: Setting up and maintenance of client networks Resolving...
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IT Help Desk Specialist
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Houston, United States Buchanan Associates Full timeJob Title: IT Help Desk Specialist Job Overview: The IT Help Desk Specialist will serve as the first point of contact for end users seeking technical assistance over the phone or via email. This entry-level role will involve responding to queries, running diagnostic programs, isolating problems, and determining and implementing solutions. ...
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Genesys Resource
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Houston, United States QData Full timeRequired Efficiency Complete knowledge of Genesys 8x Framework and Architecture in Inbound Outbound and eServices. Experience with Genesys installation deployment upgrades IVR Components Configuration Server TServer in a Test and Production Environment. Person to have good debugging and analytical skills where the primary objective would be...
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Genesys Resource
4 weeks ago
Houston, Texas, United States QData Full timeRequired Efficiency Complete knowledge of Genesys 8x Framework and Architecture in Inbound Outbound and eServices. Experience with Genesys installation deployment upgrades IVR Components Configuration Server TServer in a Test and Production Environment. Person to have good debugging and analytical skills where the primary objective would be resolutions of...