Help Desk Technician

Job descriptionManage Help Desk tickets in a timely and efficient mannerMonitor and respond quickly and efficiently to customer issues via phone, email, and computer chatProvide customer assistance and communicate any pending or unresolved issues to direct report each dayDocument all customer interactions in the ticketing systemRun diagnostics to resolve...

Job description Manage Help Desk tickets in a timely and efficient manner Monitor and respond quickly and efficiently to customer issues via phone, email, and computer chat Provide customer assistance and communicate any pending or unresolved issues to direct report each day Document all customer interactions in the ticketing system Run diagnostics to...

**Responsibilities**: - Customer Service - Our Help Desk Technicians communicate with our clients daily. Every technician will deal with incoming issues and requests in a professional, courteous manner over the phone. Every interaction needs to reassure our clients that they are important to us and that we want them to be successful. Regular communication...

We are seeking a qualified IT Help Desk Technician to assist our customers in resolving questions and problems concerning computer systems, hardware, networking, and software. The technician will work with customers remotely and in person, guiding them through systems configuration and troubleshooting, while aiming to resolve issues with efficiency. Standout...

We are seeking a qualified IT Help Desk Technician to assist our customers in resolving questions and problems concerning computer systems, hardware, networking, and software. The technician will work with customers remotely and in person, guiding them through systems configuration and troubleshooting, while aiming to resolve issues with efficiency. Standout...

Help Desk Specialist Why join this organization as a Help Desk Specialist? Competitive Compensation Lots of federal holidays. Great team and company culture! Overview of the Help Desk Specialist Role: Answer user questions about computer systems and software Troubleshoot computer problems and provide solutions Escalate complex issues to the next level...

Help Desk Specialist Why join this organization as a Help Desk Specialist? Competitive Compensation Lots of federal holidays. Great team and company culture! Overview of the Help Desk Specialist Role: Answer user questions about computer systems and software Troubleshoot computer problems and provide solutions Escalate complex issues to the next level of...

As a Help Desk Specialist, you will be responsible for providing technical assistance and support to internal users in resolving hardware, software, and network issues. You will troubleshoot problems and escalate complex issues to appropriate personnel while ensuring timely resolution to minimize downtime and maintain productivity. Responsibilities: ...

Job Title: IT Help Desk Specialist Job Overview: The IT Help Desk Specialist will serve as the first point of contact for end users seeking technical assistance over the phone or via email. This entry-level role will involve responding to queries, running diagnostic programs, isolating problems, and determining and implementing solutions.This is a part time...

Job Title: IT Help Desk Specialist Job Overview: The IT Help Desk Specialist will serve as the first point of contact for end users seeking technical assistance over the phone or via email. This entry-level role will involve responding to queries, running diagnostic programs, isolating problems, and determining and implementing solutions.This is a part time...

Job DescriptionJob Description• Receive, prioritize and respond to incoming Service Desk requests in accordance with established service-level agreements (SLAs) • Utilize your comprehensive knowledge of computer hardware, software, mobile devices, printers, and other technology tools to troubleshoot, diagnose, and resolve complex issues. Provide...

Receive, prioritize and respond to incoming Service Desk requests in accordance with established service-level agreements (SLAs) Utilize your comprehensive knowledge of computer hardware, software, mobile devices, printers, and other technology tools to troubleshoot, diagnose, and resolve complex issues. Provide high-quality end-user support while adhering...

Verda Healthcare, Inc. California and Verda Health Plan of Texas, are subsidiaries of Verda Healthcare, Inc. has a license with the Texas Department of Insurance (TDI) and a contract with the Center of Medicaid and Medicare Services (CMS) for a Medicare Advantage Prescription Drug (MAPD) plan to operate in January 2024.  We are looking for a Help Desk, IT...

Verda Healthcare, Inc. California and Verda Health Plan of Texas, are subsidiaries of Verda Healthcare, Inc. has a license with the Texas Department of Insurance (TDI) and a contract with the Center of Medicaid and Medicare Services (CMS) for a Medicare Advantage Prescription Drug (MAPD) plan to operate in January 2024.  We are looking for a Help Desk, IT...

Engage customers via phone or email and create trouble tickets for user support calls. This entails responding to phone calls, emails, and self-service requests in a timely and professional manner. Open new and dispatch existing tickets to available Help Desk Analyst, Help Desk, Analyst, Remote, Microsoft, Technology, Accounting

Service Desk TechnicianWork Schedule: 9/80, 9 hours Mon-Thurs and half day FridayOffice: Fully ONSITE Job Description: Using ServiceNow ticketing system, ITSMWorking with users face to face and through phone supportImaging computers with SCCM *** MUST HAVE PC set upTheir environment: Windows 10 enterprise, MS Office 365, Edge, ChromeMDM Mobile Device...

Service Desk TechnicianWork Schedule: 9/80, 9 hours Mon-Thurs and half day FridayOffice: Fully ONSITE Job Description: Using ServiceNow ticketing system, ITSMWorking with users face to face and through phone supportImaging computers with SCCM *** MUST HAVE PC set upTheir environment: Windows 10 enterprise, MS Office 365, Edge, ChromeMDM Mobile Device...

Service Desk TechnicianWork Schedule: 9/80, 9 hours Mon-Thurs and half day FridayOffice: Fully ONSITE Job Description: Using ServiceNow ticketing system, ITSMWorking with users face to face and through phone supportImaging computers with SCCM *** MUST HAVE PC set upTheir environment: Windows 10 enterprise, MS Office 365, Edge, ChromeMDM Mobile Device...

Service Desk Technician Work Schedule: 9/80, 9 hours Mon-Thurs and half day Friday Office: Fully ONSITE Job Description: Using ServiceNow ticketing system, ITSM Working with users face to face and through phone support Imaging computers with SCCM *** MUST HAVE PC set up Their environment: Windows 10 enterprise, MS Office 365, Edge, Chrome MDM Mobile...

Job DescriptionJob DescriptionAbout the Job:We are seeking individuals that are passionate about providing a high-quality customer service experience and have excellent listening, speaking, reading, and writing skills. You will be expected to effectively communicate via email, chat, and directly over the phone with users including executives, technicians,...