Help Desk Technician

Job description Manage Help Desk tickets in a timely and efficient manner Monitor and respond quickly and efficiently to customer issues via phone, email, and computer chat Provide customer assistance and communicate any pending or unresolved issues to direct report each day Document all customer interactions in the ticketing system Run diagnostics to...

Job descriptionManage Help Desk tickets in a timely and efficient mannerMonitor and respond quickly and efficiently to customer issues via phone, email, and computer chatProvide customer assistance and communicate any pending or unresolved issues to direct report each dayDocument all customer interactions in the ticketing systemRun diagnostics to resolve...

We are currently a Managed Services Provider looking for a Help Desk Service Technician to join our team in our Woodlands office. The Help Desk Service Technician will work in the supporting our clients throughout the Greater Houston Metro Area. Roles for the position include but are not limited to: Setting up and maintenance of client networks Resolving...

Overview:Join Torethan, a dynamic IT Consulting and Managed Service Provider (MSP) company, as our IT Help Desk Technician. This role is the first point of contact for clients seeking technical assistance over the phone or via email. It is ideal for someone who is passionate about technology and customer service and aims to grow their technical skills in a...

Overview:Join Torethan, a dynamic IT Consulting and Managed Service Provider (MSP) company, as our IT Help Desk Technician. This role is the first point of contact for clients seeking technical assistance over the phone or via email. It is ideal for someone who is passionate about technology and customer service and aims to grow their technical skills in a...

Overview:Join Torethan, a dynamic IT Consulting and Managed Service Provider (MSP) company, as our IT Help Desk Technician. This role is the first point of contact for clients seeking technical assistance over the phone or via email. It is ideal for someone who is passionate about technology and customer service and aims to grow their technical skills in a...

As a Help Desk Specialist, you will be responsible for providing technical assistance and support to internal users in resolving hardware, software, and network issues. You will troubleshoot problems and escalate complex issues to appropriate personnel while ensuring timely resolution to minimize downtime and maintain productivity. Responsibilities: ...

Job Title: IT Help Desk Specialist Job Overview: The IT Help Desk Specialist will serve as the first point of contact for end users seeking technical assistance over the phone or via email. This entry-level role will involve responding to queries, running diagnostic programs, isolating problems, and determining and implementing solutions.This is a part time...

Job DetailsJob Location Ontellus - Houston, Texas - Houston, TX Description Ontellus empowers insurance carriers, self-insured corporations and law firms to reduce costs, make informed decisions and accelerate claims resolution. As the nation's largest, privately-held records retrieval provider, Ontellus leverages decades of experience and cutting-edge...

Job DetailsJob Location Ontellus - Houston, Texas - Houston, TX Description Ontellus empowers insurance carriers, self-insured corporations and law firms to reduce costs, make informed decisions and accelerate claims resolution. As the nation's largest, privately-held records retrieval provider, Ontellus leverages decades of experience and cutting-edge...

Job DescriptionJob Description• Receive, prioritize and respond to incoming Service Desk requests in accordance with established service-level agreements (SLAs) • Utilize your comprehensive knowledge of computer hardware, software, mobile devices, printers, and other technology tools to troubleshoot, diagnose, and resolve complex issues. Provide...

Job Title: IT Help Desk Specialist Job Overview: The IT Help Desk Specialist will serve as the first point of contact for end users seeking technical assistance over the phone or via email. This entry-level role will involve responding to queries, running diagnostic programs, isolating problems, and determining and implementing solutions. ...

Receive, prioritize and respond to incoming Service Desk requests in accordance with established service-level agreements (SLAs) Utilize your comprehensive knowledge of computer hardware, software, mobile devices, printers, and other technology tools to troubleshoot, diagnose, and resolve complex issues. Provide high-quality end-user support while adhering...

Verda Healthcare, Inc. California and Verda Health Plan of Texas, are subsidiaries of Verda Healthcare, Inc. has a license with the Texas Department of Insurance (TDI) and a contract with the Center of Medicaid and Medicare Services (CMS) for a Medicare Advantage Prescription Drug (MAPD) plan to operate in January 2024.  We are looking for a Help Desk, IT...

Verda Healthcare, Inc. California and Verda Health Plan of Texas, are subsidiaries of Verda Healthcare, Inc. has a license with the Texas Department of Insurance (TDI) and a contract with the Center of Medicaid and Medicare Services (CMS) for a Medicare Advantage Prescription Drug (MAPD) plan to operate in January 2024.  We are looking for a Help Desk, IT...

Service Desk TechnicianWork Schedule: 9/80, 9 hours Mon-Thurs and half day FridayOffice: Fully ONSITE Job Description: Using ServiceNow ticketing system, ITSMWorking with users face to face and through phone supportImaging computers with SCCM *** MUST HAVE PC set upTheir environment: Windows 10 enterprise, MS Office 365, Edge, ChromeMDM Mobile Device...

Service Desk TechnicianWork Schedule: 9/80, 9 hours Mon-Thurs and half day FridayOffice: Fully ONSITE Job Description: Using ServiceNow ticketing system, ITSMWorking with users face to face and through phone supportImaging computers with SCCM *** MUST HAVE PC set upTheir environment: Windows 10 enterprise, MS Office 365, Edge, ChromeMDM Mobile Device...

Service Desk TechnicianWork Schedule: 9/80, 9 hours Mon-Thurs and half day FridayOffice: Fully ONSITE Job Description: Using ServiceNow ticketing system, ITSMWorking with users face to face and through phone supportImaging computers with SCCM *** MUST HAVE PC set upTheir environment: Windows 10 enterprise, MS Office 365, Edge, ChromeMDM Mobile Device...

Job DescriptionJob DescriptionAbout the Job:We are seeking individuals that are passionate about providing a high-quality customer service experience and have excellent listening, speaking, reading, and writing skills. You will be expected to effectively communicate via email, chat, and directly over the phone with users including executives, technicians,...

Job DescriptionJob DescriptionWe are a large dermatology practice (with two locations) looking to hire happy and helpful front desk team members. Responsibilities are:Greet patients in a pleasant and kind manner as they check in for appointmentsAnswer phones and book new appointments in EMR. Nextech experience is a plus.Help answer insurance question and...