VoIP / PBX / SIP - Help Desk
Found in: Resume Library US A2 - 1 week ago
Front-line technical support or related service experience
Must possess experience with VoIP Telephony technologies
Must have experience working with ITSM system, such as Remedy
High energy and motivated individual with prior work experience in ITIL based culture
Experience supporting customers, working with a wide array of individuals from ends users to customer’s business executives
Must demonstrate interpersonal skills necessary to work within a team environment and communicate effectively across a variety of geographically dispersed resource
Experience with VoIP PBX administration (ex Avaya Unified Communications, Cisco CUCM, etc.)
Requirements
Someone with methodical troubleshooting skills
Front-line technical support or related service experience
Must possess experience with VoIP Telephony technologies
Must have experience working with ITSM system, such as Remedy
High energy and motivated individual with prior work experience in ITIL based culture
Experience supporting customers, working with a wide array of individuals from ends users to customer’s business executives
Must demonstrate interpersonal skills necessary to work within a team environment and communicate effectively across a variety of geographically dispersed resource
Experience with VoIP PBX administration (ex Avaya Unified Communications, Cisco CUCM, etc.)
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VoIP / PBX / SIP - Help Desk
Found in: Appcast Linkedin GBL C2 - 2 weeks ago
Houston, United States Pierce Full timeSomeone with methodical troubleshooting skillsFront-line technical support or related service experienceMust possess experience with VoIP Telephony technologiesMust have experience working with ITSM system, such as RemedyHigh energy and motivated individual with prior work experience in ITIL based cultureExperience supporting customers, working with a wide...
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VoIP / PBX / SIP - Help Desk
1 week ago
Houston, United States Pierce Technology Corp Full timeJob DescriptionJob DescriptionSomeone with methodical troubleshooting skillsFront-line technical support or related service experienceMust possess experience with VoIP Telephony technologiesMust have experience working with ITSM system, such as RemedyHigh energy and motivated individual with prior work experience in ITIL based cultureExperience supporting...
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Help Desk Technician
6 days ago
Houston, United States McLane Intelligent Solutions Full time**Responsibilities**: - Customer Service - Our Help Desk Technicians communicate with our clients daily. Every technician will deal with incoming issues and requests in a professional, courteous manner over the phone. Every interaction needs to reassure our clients that they are important to us and that we want them to be successful. Regular communication...
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Help Desk Technician
Found in: Resume Library US A2 - 2 weeks ago
Temple, Texas, United States McLane Intelligent Solutions Full timeThe McLane Intel help desk team creates ongoing value for our clients by providing quick, effective, and intelligent solutions for their technical issues. By ensuring the stability of our client's systems and assisting clients in time of need, the Help Desk Technician provides support and engages closely with our project and escalation teams to provide long...
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PBX Telephone Operator
Found in: Resume Library US A2 - 1 week ago
Corpus Christi, Texas, United States Omni Hotels & Resorts Full timeLocation: Corpus Christi Hotel Located in the lively downtown Marina District, the four-diamond Omni Corpus Christi Hotel offers newly renovated rooms with spectacular views of the Corpus Christi bay. Situated along 131 miles of Texas coast, there are virtually limitless choices for water sports, including year-round sailing, swimming, snorkeling...
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Help Desk Specialist
1 week ago
Houston, United States Creative Financial Staffing Full timeHelp Desk Specialist Why join this organization as a Help Desk Specialist? Competitive Compensation Lots of federal holidays. Great team and company culture! Overview of the Help Desk Specialist Role: Answer user questions about computer systems and software Troubleshoot computer problems and provide solutions Escalate complex issues to the next level...
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Help Desk Specialist
2 days ago
Houston, United States Creative Financial Staffing Full timeHelp Desk Specialist Why join this organization as a Help Desk Specialist? Competitive Compensation Lots of federal holidays. Great team and company culture! Overview of the Help Desk Specialist Role: Answer user questions about computer systems and software Troubleshoot computer problems and provide solutions Escalate complex issues to the next level of...
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Help Desk Specialist
6 days ago
Houston, United States CampusBox Media Full timeAs a Help Desk Specialist, you will be responsible for providing technical assistance and support to internal users in resolving hardware, software, and network issues. You will troubleshoot problems and escalate complex issues to appropriate personnel while ensuring timely resolution to minimize downtime and maintain productivity. Responsibilities: ...
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Help Desk Technician
Found in: Resume Library US A2 - 2 weeks ago
Austin, Texas, United States Allied Consultants, Inc. Full timeOverview: Texas GovLink, Inc. helps state and local governments identify staff to work on their information technology projects. Many of our clients are going through enterprise level modernization of their software solutions and require experienced information technology professionals to become part of their team on these long-term projects. One of our...
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Help Desk Lead
Found in: Resume Library US A2 - 1 week ago
Austin, Texas, United States Allied Consultants, Inc. Full timeOverview: Allied Consultants, Inc. is an Austin-based firm which has for 32 years been a premier provider of technical and business professionals to clients in Texas. We are currently seeking an experienced Help Desk Lead to be a key resource on a technical services team. Allied Consultants offers its family of consultants excellent rates, a local...
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Help Desk Technician
2 weeks ago
Houston, United States AMSYS Innovative Solutions, LLC Full timeJob descriptionManage Help Desk tickets in a timely and efficient mannerMonitor and respond quickly and efficiently to customer issues via phone, email, and computer chatProvide customer assistance and communicate any pending or unresolved issues to direct report each dayDocument all customer interactions in the ticketing systemRun diagnostics to resolve...
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Help Desk Technician
Found in: Appcast US C2 - 2 weeks ago
Houston, United States AMSYS Innovative Solutions, LLC Full timeJob descriptionManage Help Desk tickets in a timely and efficient mannerMonitor and respond quickly and efficiently to customer issues via phone, email, and computer chatProvide customer assistance and communicate any pending or unresolved issues to direct report each dayDocument all customer interactions in the ticketing systemRun diagnostics to resolve...
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Help Desk Technician
Found in: Appcast Linkedin GBL C2 - 2 weeks ago
Houston, United States AMSYS Innovative Solutions, LLC Full timeJob descriptionManage Help Desk tickets in a timely and efficient mannerMonitor and respond quickly and efficiently to customer issues via phone, email, and computer chatProvide customer assistance and communicate any pending or unresolved issues to direct report each dayDocument all customer interactions in the ticketing systemRun diagnostics to resolve...
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Help Desk Technician
1 week ago
Houston, United States AMSYS Innovative Solutions Full timeJob description Manage Help Desk tickets in a timely and efficient manner Monitor and respond quickly and efficiently to customer issues via phone, email, and computer chat Provide customer assistance and communicate any pending or unresolved issues to direct report each day Document all customer interactions in the ticketing system Run diagnostics to...
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Houston, United States Nava Software Solutions LLC Full timeJob Description Job Description NAVA Software solutions is looking for a Five9 Integration Specialist with SalesForce Expertise Details: Five9 Integration Specialist with SalesForce Expertise Location: Houston TX Onsite Duration: 12 months Responsibilities: Five9 and SalesForce Integration: Lead the design, implementation, and maintenance of the integration...
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IT Help Desk Analyst
6 days ago
Houston, United States Critical Project Services Full timeWe are seeking a qualified IT Help Desk Technician to assist our customers in resolving questions and problems concerning computer systems, hardware, networking, and software. The technician will work with customers remotely and in person, guiding them through systems configuration and troubleshooting, while aiming to resolve issues with efficiency. Standout...
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IT Help Desk Analyst
1 week ago
Houston, United States Critical Project Services Full timeWe are seeking a qualified IT Help Desk Technician to assist our customers in resolving questions and problems concerning computer systems, hardware, networking, and software. The technician will work with customers remotely and in person, guiding them through systems configuration and troubleshooting, while aiming to resolve issues with efficiency. Standout...
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MSP Help Desk/Service Desk Support
Found in: Resume Library US A2 - 1 week ago
Plano, Texas, United States Axxys Technologies, Inc. Full timeAxxys Technologies, Inc. is a leading information services provider, and we are currently seeking a highly motivated MSP Help Desk/Service Desk Support - L2 to join our team. You will be part of a group that prides itself on delivering the best IT services and solutions to our clients. As a member of our team, you will have the opportunity to work with some...
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IT Help Desk Technician
Found in: Appcast Linkedin GBL C2 - 5 days ago
Houston, United States Buchanan Technologies Full timeJob Title: IT Help Desk Specialist Job Overview: The IT Help Desk Specialist will serve as the first point of contact for end users seeking technical assistance over the phone or via email. This entry-level role will involve responding to queries, running diagnostic programs, isolating problems, and determining and implementing solutions.This is a part time...
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IT Help Desk Technician
Found in: Appcast US C2 - 5 days ago
Houston, United States Buchanan Technologies Full timeJob Title: IT Help Desk Specialist Job Overview: The IT Help Desk Specialist will serve as the first point of contact for end users seeking technical assistance over the phone or via email. This entry-level role will involve responding to queries, running diagnostic programs, isolating problems, and determining and implementing solutions.This is a part time...