Authorization/Referral Specialist

2 months ago

Kissimmee, United States Cardiovascular Associates, Inc. Full time
Job DescriptionJob Description

Job Description: Authorization/Referral Specialist


Position Overview:

We are seeking a detail-oriented and highly organized Authorization Specialist to join our growing Cardiology Group. The Authorization/Referral Specialist will be responsible for obtaining authorization from insurance companies and other third-party payers to ensure timely reimbursement for medical services provided. This role requires strong communication skills, attention to detail, and the ability to navigate insurance authorization processes efficiently.


Key Responsibilities:

1. Verify Insurance Coverage: Review patient insurance details and benefits to determine coverage for specific medical services. Communicate with patients and insurance companies to clarify coverage details when necessary.

2. Obtain Authorizations/Referral: Initiate the authorization process with insurance companies by submitting all required documentation and information. Follow up with insurance companies to obtain timely approval for medical services.

3. Documentation and Records: Maintain accurate and updated records of all authorization requests and communications. Document all relevant information regarding insurance coverage, authorizations, denials, and any additional requirements from payers.

4. Collaborate with Providers: Collaborate closely with healthcare providers, including physicians, nurses, and administrative staff, to gather necessary medical documentation and ensure appropriate codes and information are included in authorization requests.

5. Adhere to Compliance Policies: Ensure compliance with all applicable laws, regulations, and internal policies related to obtaining authorizations. Stay updated on insurance industry changes and guidelines for authorization processes.

6. Insurance Appeals: Assist in the insurance appeals process for denied authorizations. Gather additional information, follow up with insurance companies, and provide necessary documentation to support the appeal.

7. Communication and Customer Service: Maintain effective communication with patients and insurance companies, to resolve any issues or discrepancies related to authorizations. Provide timely and knowledgeable responses to inquiries and concerns.


Qualifications and Skills:

- High school diploma or equivalent required; associate or bachelor's degree in healthcare administration or related field preferred.
- Minimum of 2 years of experience in medical billing, insurance authorization, or related field.
- Strong understanding of medical terminology, insurance plans, and authorization processes.
- Excellent written and verbal communication skills, with the ability to effectively communicate complex information to patients, insurance companies, and healthcare providers.
- Proficient in using computer systems for data entry, record-keeping, and communication.
- Detail-oriented with a strong ability to prioritize tasks and manage multiple authorizations simultaneously.
- Knowledge of insurance billing and coding systems (ICD-10, CPT, HCPCS) is a plus.
- Familiarity with electronic health records (EHR).
- Ability to work independently as well as collaboratively in a team-oriented environment.

The Authorization/Referral Specialist plays a critical role in ensuring the smooth and efficient processing of insurance authorizations to facilitate timely healthcare services for patients. If you have strong organizational skills, attention to detail, and a passion for assisting patients navigate insurance processes, we invite you to apply for this position.


Benefits:

Dental insurance

Health insurance

Life insurance

401(K) Retirement

Paid time off

Vision insurance

If you are seeking a challenging and rewarding career in a fast-paced medical environment, we encourage you to apply for this role.


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