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Medical Office Manager

2 months ago

Panama City, United States ENT and Allergy Associates of Florida Full time $18 - $21
Job DescriptionJob Description

ENT and Allergy Associates of Florida has been serving the needs of our patients for 60 years. Join us and experience what it's like to take pride in being part of a dynamic team that is on the cutting edge.

We are currently seeking a Medical Office Supervisor for a full-time, Monday - Friday 8:30-5:30 working supervisor position at our Lynn Haven office. Our practice provides comprehensive general and subspecialty ENT medical and surgical care within the convenience of one medical group. Patient care is our top concern, and because we can provide both diagnosis and rehabilitative services, our patients know they can depend on our team for all their needs.

Medical Office Supervisor Description:

Must be able to assist the manager to facilitate in planning and analyzing practice operations. This position will be involve daily assignment of an office positions such as Front Desk, Surgical Coordinator or Medical Assistant. You need to be self motivated, driven and has the best interest of their team and providers in mind.

Responsibilities:

  • Working office position as needed
  • Recruiting, interviewing and hiring clerical and clinical staff
  • Coach and develop staff while promoting teamwork
  • Engaging and motivating staff to achieve personal and organizational goals and objectives
  • Analyzing operational workflows for multiple departments to ensure efficiency and best practices
  • Compliance to organizational policies and procedures
  • Working knowledge of daily tasks associated with front and back office
  • Assure clinical compliance to OSHA, HIPAA and other state regulations
  • Assure staff and providers complete yearly educational requirements as directed by Compliance department
  • Ensure timely completion of payroll and some HR functions as assigned by manager.
  • Participates and attend Management Meetings- Monthly/Quarterly
  • Answering patient calls and surgery inquiries
  • Patient Counseling under the direction of the providers and surgeon
  • Verification of surgical benefits and obtaining authorizations
  • Scheduling surgical procedures at our credentialed centers and hospitals
  • Communicating and updating patients on surgery status
  • Reconciliation of deposits and copays for surgery
  • Ensure medical clearance, pre-op and post op instructions are relayed to patient in a timely manner
  • Obtaining proper consents for appropriate surgical procedures
  • Provide updates to surgeon in a timely manner

Medical Requirements:

  • Minimum two (1) years' experience in Healthcare Management
  • Understanding of medical office operations sufficient to oversee it's operations and provide support to physicians and administrative office
  • Skill in exercising a high degree of judgement, discretion and decision making necessary to achieve organizational objectives
  • Ability to organize and integrate organizational objectives in order to meet deadlines
  • Ability to effectively and efficiently communicate in verbal and written forms
  • Strong interpersonal skills
  • The ability to interact professionally at all times with patients, physicians, and team members.
  • EMR experience
  • Strong computer literacy
  • Bi-lingual Spanish is a plus

Benefits:

  • Medical, Dental and Vision: Effective 1st of the month after 60 days of full time employment.
  • Company paid STD, LTD, Life: Effective 1st of the month after 1 year of full-time employment.
  • 401(K): Effective 1st of the month after 1 year of employment.
  • 6 Paid Holidays: Effective immediately.
  • PTO: Time earned per pay period

Physical Demands: Coordination, manual, and physical dexterity sufficient to properly and adequately use various items of medical equipment and office equipment as required of the position or directed by the Manager. The position may involve sitting, standing, bending, and stooping. Responsibilities may also require the incumbent to travel between ENTAAF offices for support purposes. The incumbent must also be capable of lifting up to 10 pounds.We will make reasonable accommodations for qualified individuals with disabilities if needed to perform the essential functions of the job.

We are an equal-opportunity employer.

We perform full Criminal, Government, Credit, Drug (to include Nicotine and Tobacco) drivers and professional license background checks on all applicants being considered for positions.