Medical Office Coordinator

4 days ago


Panama City, Florida, United States Orthopaedic Associates P.A Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Orthopaedic Associates P.A. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our medical staff.

Key Responsibilities
  • Welcome and greet patients and visitors in a professional and courteous manner.
  • Answer phone calls and respond to patient inquiries in a timely and efficient manner.
  • Register new patients and update existing patient demographics, ensuring accurate and up-to-date information.
  • Verify patient insurance and personal information to ensure seamless care coordination.
  • Facilitate patient flow by notifying providers of patient arrivals and communicating with patients and clinical staff.
  • Schedule appointments and reschedule as needed, ensuring efficient use of provider time.
  • Collect patient payments and record them on a daily batch sheet for billing purposes.
  • Maintain the cash drawer and reconcile petty cash on a daily basis.
  • Respond to patient inquiries and concerns in a professional and courteous manner.
  • Protect patient confidentiality by maintaining the confidentiality of personal and financial information.
Requirements
  • High school diploma or equivalent required.
  • 2 years of relevant experience in a medical office environment, preferably in a scheduling role.
  • Thorough understanding of medical office workflows and procedures.
  • 1 year of experience working with Electronic Health Records (EHR) systems.
  • Experience in Family Medicine and/or Orthopedics is a plus.
Skills and Abilities
  • Excellent communication and interpersonal skills.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Attention to detail and accuracy in data entry and record-keeping.
  • Ability to work effectively in a team environment and collaborate with medical staff.
  • Self-motivated and able to learn new skills and processes.
Benefits
  • Competitive hourly rate of $14.00 per hour.
  • 401(k) plan with company match.
  • Dental insurance and flexible spending account.
  • Health insurance and life insurance.
  • Paid time off and vision insurance.
Work Environment
  • Monday to Friday schedule.
  • Medical office setting with a fast-paced and dynamic environment.


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