Medical Office Coordinator

1 month ago


Panama City, Florida, United States American Family Care Full time
Job Summary

As a Medical Receptionist at American Family Care, you will serve as the first point of contact for patients, providing exceptional customer service and ensuring a smooth experience from registration to discharge. Your attention to detail and organizational skills will be essential in maintaining accurate patient records and processing payments efficiently.

Responsibilities
  • Provide a warm and welcoming environment for patients, addressing their needs and concerns in a friendly and professional manner.
  • Register patients, update records, and verify insurance information accurately and in a timely manner.
  • Collect and process patient payments, addressing any collection or billing issues that may arise.
  • Discharge patients accurately and efficiently, ensuring all necessary documentation is provided and procedures are followed.
  • Assist with follow-up appointments and medical documentation requests, maintaining a high level of patient satisfaction.
  • Balance daily patient charges against system reports, ensuring accuracy and attention to detail.

Qualifications
  • High School Diploma or equivalent required.
  • Previous medical office experience preferred, but not necessary.

Benefits and Perks
  • 3- and 4-day work weeks available.
  • Some weekends and holidays required.
  • Full-time benefits, including matching 401(k) and flexible scheduling.
  • Incentive plans and growth opportunities available.


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