Learning & Development Coordinator-Medical
1 week ago
The Learning & Development Coordinator supports clinic education and training initiatives by developing, coordinating, and facilitating training programs for clinic staff. This role ensures that all training materials are up-to-date and that staff are well-equipped to provide high-quality care. This position is grant funded. The grant may or may not be funded again after that date. Your employment beyond the grant expiration date is not guaranteed. Should the grant not be funded, you are eligible and encouraged to apply for another position within the agency.
Benefits:
- Free Medical, Dental & Vision
- 403 (B) retirement match
- Life Insurance, EAP
- Tuition Reimbursement
- Flexible Spending Account
- Continued workforce development & training
- Succession plans & growth within
Qualifications/Licensure:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education & Experience
- Bachelor’s degree in Human Resources, Psychology, Counseling, or a related field preferred.
- Two years’ related experience within human services and/or public health;
- Experience working in underserved communities such as undocumented workers, unaccompanied minors, LGBT populations, communities of color, youth/adolescents, and those experiencing homelessness, substance abuse, and/or mental illness; and
- Experience in developing and conducting training programs.
- Knowledge of the principles and practices teaching methodologies, tools, and experience with e-learning software;
- Skilled in effective written and oral communications, creative writing, public speaking, listening, presentation, group facilitation, influencing and proficiency with presentation applications;
- Skilled in coordinating activities with other internal departments and/or external agencies;
- Skilled in effective project and time management;
- Bilingual English/Spanish, preferred (read, write, speak with fluency).
- Ability to work as part of a team that supports all of SJCH employees at all levels and tenures;
- Ability to utilize trauma-informed management to resolve complex people relations matters.
Responsibilities
Performs a combination, but not necessarily all, of the following duties:
- Provide support with development and facilitate training programs for clinic staff and ongoing education.
- Provide support with the development and implementation of Diversity, Equity, Inclusion and Accessibility (DEIA) and Workforce Development initiatives.
- Coordinate with department heads to identify training needs and schedule training sessions.
- Collaborate to create and update training materials, including manuals, presentations, and online resources.
- Monitor and evaluate the effectiveness of training programs and make improvements as needed.
- Maintain training records and ensure compliance with regulatory requirements through SJCH’s Learning Management System.
- Coordinate and manage the Medical Assistant National Certification Program, including processing applications, maintaining records, developing initiatives and ensuring compliance with company policies.
- Provide continuing education opportunities for the medical department.
- Assist in the production of required weekly, monthly, and/or quarterly data collection reports.
- Attend meetings and maintain communication with program team members and supervisor; and
- Other duties may be assigned or may be modified as business needs dictate.
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