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Office Manager

4 months ago

Corona, United States KPC GLOBAL MEDICAL CENTERS INC. Full time
Job DescriptionJob Description

SUMMARY

The Office Manager provides management and leadership to the entire clinic.

REQUIREMENTS

RESPONSIBILITIES AND DUTIES:

• Responsible for the direct supervision of the Front Office staff and MA’s, delegates responsibilities, and enforces

office policies and procedures

• Trains staff on medical office procedures

• Monitor patient flow between front office, providers and other clinical staff to assure efficient use of staff time and

exam room capacity

• Monitor patient cycle times on a daily, consistent basis and identify areas for improvement

• Interact with patients to ensures patient centered care is provided

• Plan and organize clinic staff coverage during position vacancies and staff shortages

• Screen and interview prospective employees

• Evaluate performance and implement disciplinary actions regarding clinic staff

• Process payroll

• Monitor clinic billing and collections

• Answer incoming phone calls and other general administrative duties

• Maintain a positive work environment & promote a respectful workplace

• Creates on call schedule for providers

• Assists staff as needed

• Generate inventory reports, order medical and office supplies

• Performs other duties as assigned.

EDUCATION & EXPERIENCE REQUIREMENTS:

• Associate Degree strongly preferred

• Medical Assistant Certificate is required

• 2 plus years of supervisory experience is preferred

• 3 year or more of medical assistant experience is required.

SKILLS & ABILITIES REQUIREMENTS:

• Highly organized and detail oriented with good interpersonal, prioritization, and communication

skills

• Ability to maintain confidential information.

• Excellent customer service skills

• Strong organization and leadership skills

2

PHYSICAL REQUIREMENTS:

1. Body Positions: Sitting and standing for prolonged periods.

2. Body Movements: Arm and hand dexterity.

3. Body Senses: Must have command of close and distant sight, color perception and hearing.

4. Strength: Ability to lift and move up to 25-pounds.

Working Environment:

1. Work in an office, where the climate is controlled

2. Occasional travel between medical groups and/or hospitals when necessary. 0-25 % of the time.

3. OSHA exposure category: III

a. Category I – Position includes tasks that involve exposure to Blood borne Pathogens.

b. Category II – Position includes tasks that do not have exposure to Bloodborne Pathogens,

however employment may require unplanned Category I tasks.

c. Category III – Positions includes tasks that do not involve exposure to Bloodborne Pathogens.

This position would not be required to perform Category I tasks