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Chief Risk Management Officer

2 months ago

Corona, California, United States Ignite Human Capital Full time
Job OverviewPosition Summary for Chief Risk Management Officer

The Chief Risk Management Officer is tasked with spearheading initiatives related to patient safety and risk mitigation throughout the organization. This role encompasses managing claims, executing risk evaluations, conducting root cause analyses, and leading the Patient Safety Council. Collaboration with department heads and the executive leadership team is essential to implement strategies aimed at reducing risks, ensuring adherence to regulatory standards, and fostering ongoing enhancements in patient safety. This position requires a high level of expertise in data analysis, reporting, education, and leadership.

Key Responsibilities

1. Financial Oversight:

  • Budget Development: Assist in formulating budgets for designated departments.
  • Objective Achievement: Ensure departmental operations align with budgetary constraints while striving to surpass financial targets.
  • Expense Management: Effectively oversee departmental expenditures, anticipate variations, and pinpoint cost-saving opportunities.
  • Workforce Management: Monitor staffing requirements, adjust full-time equivalents (FTEs) in accordance with workload and organizational objectives, ensuring compliance with legal and care standards.
  • Procurement: Engage in vendor selection and capital equipment budgeting, exploring alternatives where feasible.

2. Organizational Leadership:

  • Service Excellence: Uphold a culture of dignity and respect, fostering collaborative relationships with colleagues, patients, and their families.
  • Engagement: Actively participate in leadership and recognition initiatives.
  • Policy Formulation: Create and implement policies that enhance service delivery.

3. Human Resource Management:

  • Staffing: Ensure adequate staffing levels, addressing shortages promptly.
  • Employee Retention: Develop strategies to retain high-quality staff and maintain turnover rates below organizational goals.
  • Performance Evaluation: Assess staff qualifications, provide ongoing feedback, and ensure timely completion of performance reviews.
  • Compliance: Ensure adherence to job requirements, including necessary certifications and assessments.
  • Professional Development: Identify and address the learning needs of staff, offering suitable development opportunities.
  • Conflict Management: Facilitate open communication and timely resolution of conflicts.

4. Leadership Attributes:

  • Adaptability: Exhibit the qualities necessary for effective management and adaptability in a dynamic environment.
  • Proactivity: Initiate innovative programs and drive continuous improvements in service delivery.
  • Collaboration with Medical Staff: Maintain constructive relationships with medical personnel, identifying opportunities for enhanced cooperation.
  • Recognition Programs: Utilize the Service Excellence program to acknowledge exceptional performance.
  • Patient and Staff Engagement: Regularly engage with patients and staff, serving as a resource for interdisciplinary care.
  • Communication: Conduct regular meetings with staff and disseminate organization-wide updates as necessary.
  • Interdepartmental Cooperation: Collaborate with peers to ensure consistent practices and optimal resource utilization.
  • Participation in Engagement Activities: Encourage staff involvement in organizational meetings, aiming for high participation rates.
  • Employee Feedback: Ensure staff participation in surveys meets or exceeds established benchmarks, using results to develop actionable improvement plans.
  • Committee Involvement: Promote staff engagement in committees and work groups.
  • Morale Enhancement Activities: Encourage participation in organization-sponsored events.

5. Quality Assurance:

  • Process Optimization: Lead and engage in initiatives aimed at process improvement, utilizing data to enhance quality.
  • Quality Standards: Ensure departmental performance meets or exceeds established quality benchmarks.
  • Regulatory Adherence: Maintain readiness for regulatory surveys and promptly address areas for improvement.
  • Quality Improvement Initiatives: Develop and sustain the department's Quality Improvement Program.

6. General Responsibilities:

  • Emergency Preparedness: Participate in drills and demonstrate understanding of emergency protocols.
  • Educational Facilitation: Collaborate with the Education Department to facilitate educational activities and in-services.
  • Policy Management: Develop, review, and update departmental policies and procedures.
  • Resource Availability: Ensure necessary equipment and supplies are accessible for quality service delivery.
  • Safety Reporting: Immediately report unsafe conditions and ensure malfunctioning equipment is addressed.

7. Role-Specific Duties:

  • Administration of Risk Management Programs: Serve as a resource for senior leadership and staff, participate in on-call duties, and manage serious incident investigations.
  • Risk Assessment: Maintain the risk management database and oversee facility risk evaluations.
  • Education on Risk Management: Provide training to staff on risk management, patient safety, and best practices.
  • Risk Prevention Strategies: Collaborate with clinical leaders to ensure compliance with care standards and best practices.
  • Effectiveness Reporting: Regularly report on the effectiveness of risk management initiatives and trends.
  • Claims Management: Lead investigations of serious incidents, manage claims, and ensure confidentiality of sensitive information.
Qualifications

Education and Experience:

  • Bachelor's degree in a relevant field required; Master's degree preferred.
  • 5-7 years of clinical experience in Risk Management required.
  • A minimum of 3 years in a leadership capacity, preferably within an acute care environment.
  • CPHRM certification preferred.

Licenses and Certifications:

  • California license in the relevant specialty.
  • Certification in Healthcare Risk Management or Healthcare Quality preferred.
Essential Skills and Competencies
  • Communication Skills: Ability to read and interpret professional materials, compose reports, and present information effectively.
  • Mathematical Proficiency: Competence in basic and intermediate mathematics, including statistical analysis.
  • Analytical Reasoning: Strong problem-solving capabilities, with the ability to interpret instructions in various formats.
  • Additional Skills:
    • Knowledge of Joint Commission and Title 22 standards.
    • Strong leadership, communication, and interpersonal skills.
    • Proficiency in PC applications and quality improvement tools such as RCA and FMEA.
    • Understanding of statistical analysis and Six Sigma (Lean) principles.

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