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Client Services Billing Specialist
1 month ago
Antonyan Miranda, LLP is hiring an on-site Client Services Billing Specialist. The position involves frequent phone interactions with clients, timely follow-up on all payments, data entry, daily monitoring of accounts, and working closely with the finance team and attorneys. This position is responsible for the full cycle billing from the generation of WIPs, pre-bills, and preparation of finals bills to follow-ups on collections, including miscellaneous billing issues. Other duties may include accounts payable and various accounting projects.
Qualifications:
- Experience in a legal setting preferred.
- HS Diploma or equivalent required.
- Practices superior time management.
- Maintains excellent writing and language skills.
- Makes evident good technical understanding and can pick up new tools quickly.
- Possesses great ability to identify potential negative or crisis situation and apply conflict resolution principles to mitigate issues.
- Strong analytical skills, attention to detail and ability to multi-task.
- Must be able to investigate, document and resolve issues in a timely and professional manner.
- Must possess the ability to generate trust and build relationships with co-workers.
- Maintain confidentiality and professionalism at all times to protect the privacy of employees and clients.
- Demonstrates winning Social Customer Service techniques such as empathy, patience, advocacy and conflict resolution.
- Excellent phone manner and diplomacy required.
- Experience with Collections a plus.
Benefits of Belonging to the AM Family:
- 75% employer contribution for all healthcare plans offered. Dental, vision and dependent coverage is available, including domestic partners.
- Life, short-term and long-term disability insurance.
- Health Savings Accounts, with qualifying health plan selection.
- 401(k) participation.
- Paid parking.
- Employee Assistance Program (EAP).
- We have fun Click here to view our online firm scrapbook.
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