Front Desk Receptionist

2 months ago


Allentown, United States Rezolut Full time
Job DescriptionJob Description

Allentown Diagnostic Imaging, Rezolut company, is seeking a Front Desk Receptionist to join our team

Who is Rezolut?

Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology — to achieve better health outcomes.

We provide high-quality, cost-effective, fixed-site outpatient diagnostic imaging as well as mobile imaging and health services. In each of our regions, we are the best in radiology, offering all radiology services

Job Summary

The Front Desk Receptionist is responsible for providing administrative and clerical support to patients. Must be able to work evenings.

Our ideal teammate:

  • Is a self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally.
  • Will work under general guidance with some expectation of autonomy.
  • Has excellent verbal and written communication skills and strong attention to detail.
  • Has the ability to prioritize tasks and to delegate them when appropriate.
  • Acts with integrity, professionalism, and confidentiality.
  • Can work in a fast-paced, patient focused environment with heavy call volume.
  • Is committed to quality patient care and exceptional customer service.

Essential Functions of a Front Desk Receptionist

  • Greet and register patients in a fast-paced radiology facility.
  • Answer telephone calls.
  • Accurately schedule multi-modality radiology studies.
  • Enter/confirm patient demographics and insurance information in the patient medical record.
  • Verify patient insurance eligibility.
  • Work as a team to assist radiologists, technologists, co-workers, patients, and referring physician offices as needed.
  • Deliver exceptional customer service.
  • Respond to requests for information in a timely manner.
  • Confirm appointments/preparations.
  • Adhere to safety protocols.

Education and Experience

  • Insurance Eligibility experience required.
  • High School degree or equivalent.
  • Minimum of 1 year of prior medical receptionist experience.

What We Offer

  • Immediately accrue PTO as you work (Full Time)
  • 6 Observed Holidays
  • Medical, Dental, Vision, Life and other voluntary insurances for full-time employees
  • 401(k) Retirement plan
  • Employee Assistance Program
  • Rezolut University, a career pathways program to help further your career

Position Type/Expected Hours of Work

  • Full Time



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