Front Desk Agent
3 weeks ago
Job description
TITLE: Front Desk Agent Full Time, Moxy by Marriott Allentown Downtown
* $15/hr.
** Combination of first, mid, and second shifts. Must be Available Weekends. Open availability required.
--MUST PASS CRIMINAL BACKGROUND CHECK
** Free and Safe City Garage Parking
**PTO to use During the First Year
**Marriott Room Discount from Day One
GENERAL PURPOSE
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
ESSENTIAL DUTIES/RESPONSIBILITIES
Greets and completes established check-in procedures for arriving guests on a daily basis in order to ensure guest are satisfied and in rooms as requested.
Facilitates guest departure (check-out) on a daily basis by following established computer procedures in order to close guest accounts and open the room for the next sell.
Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Maintains a friendly, cheerful and courteous demeanor at all times.
Performs other duties as assigned, requested or deemed necessary by management.
OTHER DUTIES/RESPONSIBILITIES
Processes all guest mail, messages and faxes by receiving, sorting, notifying and distributing to mailboxes and to guests in order to ensure the information is received by the guests in the most timely and accurate method possible.
Contributes and maintains established information and communications sources such as department and front desk log books in order to enhance department communications and operations.
Provides assistance to other employees and departments to contribute to the best overall performance of the department and the hotel.
SUPERVISORY DUTIES - None
JOB QUALIFICATIONS
Knowledge
Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
Must have stable employment history, and previous experience in dealing face to face with the public. Knowledge of basic customer service skills required. Must be fluent in oral and written English.
Skills
Must be computer literate.
Must have vision ability to read written communiques and monochrome computer screen.
Must have hand and finger dexterity to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
Abilities
Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
Education/Formal Training
High School diploma or equivalent
Material/Equipment Used
Standard office equipment including but not limited to: Telephone, copier, PC, and fax machine.
Environment
Prolonged standing indoors.
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Evening shift
-
Front Desk Representative
3 days ago
Allentown, Pennsylvania, United States Gulph Creek Hotels Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Gulph Creek Hotels. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and enjoyable stay.Key ResponsibilitiesGuest Check-In/Check-Out: Greet and welcome...
-
Front Desk Agent
2 weeks ago
Allentown, United States Gulph Creek Hotels Full timeJob descriptionTITLE: Front Desk Agent Full Time, Moxy by Marriott Allentown Downtown * $15/hr.** Combination of first, mid, and second shifts. Must be Available Weekends. Open availability required.--MUST PASS CRIMINAL BACKGROUND CHECK** Free and Safe City Garage Parking**PTO to use During the First Year**Marriott Room Discount from Day OneGENERAL PURPOSE...
-
Front Desk Receptionist
3 months ago
Allentown, United States Rezolut Full timeRezolut Imaging is looking for a Front Desk Receptionist to join our team! Who is Rezolut? Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology — to achieve better health outcomes. We provide...
-
Front Desk Receptionist
3 months ago
Allentown, United States Rezolut Full timeJob DescriptionJob DescriptionAllentown Diagnostic Imaging, Rezolut company, is seeking a Front Desk Receptionist to join our team!Who is Rezolut?Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology — to achieve...
-
Front Desk Supervisor
3 months ago
Allentown, United States Spectrum Vision Full timeJob DescriptionJob Description FRONT DESK SUPERVISOR WHO WE’RE LOOKING FOR Spectrum Vision Partners (“SVP”) and OCLI Vision (“OCLI”) work together to provide world class eye care to our patients to improve lives. SVP, the management services team, supports OCLI vision, one of the largest multi-specialty ophthalmology networks in the U.S. Our unique...
-
Front Desk Coordinator
6 days ago
Allentown, Pennsylvania, United States Rezolut Full timeJob SummaryThe Front Desk Receptionist is responsible for providing administrative and clerical support to patients. Must be able to work evenings.Key ResponsibilitiesGreet and register patients in a fast-paced radiology facility.Answer telephone calls and respond to requests for information in a timely manner.Schedule multi-modality radiology studies and...
-
Patient Service Representative
2 months ago
Allentown, United States WellStreet Full time**WellStreet Urgent Care** **Patient Service Representative - Front Desk, Tucker** **Tucker, GA - Full Time** **Exciting opportunity to be on the opening team at our new Tucker clinic opening December 2021!** **$800 sign on bonus eligible for this position if starting before 12/31/21.** With our unique approach to patient-focused service and commitment to...
-
Guest Services Representative
2 weeks ago
Allentown, Pennsylvania, United States Gulph Creek Hotels Full timeJob OverviewPosition: Front Desk Agent - Full TimeCompensation: $15 per hourShifts: Combination of first, mid, and second shifts; weekend availability required.Note: Successful completion of a criminal background check is mandatory.Benefits:Complimentary and secure city garage parkingPaid Time Off (PTO) available within the first yearDiscounted hotel rates...
-
Guest Services Representative
1 week ago
Allentown, Pennsylvania, United States Gulph Creek Hotels Full timeJob OverviewPosition: Front Desk Agent - Full TimeCompensation: $15 per hourAvailability: Combination of first, mid, and second shifts, including weekends. Open availability is essential.Note: Must successfully complete a criminal background check.Benefits:Complimentary and secure city garage parkingPaid time off available during the first yearDiscounted...
-
Guest Services Representative
1 week ago
Allentown, Pennsylvania, United States Gulph Creek Hotels Full timeJob OverviewPosition: Front Desk Agent - Full TimeCompensation: $15/hourShifts: Combination of first, mid, and second shifts. Must be available on weekends with open availability.Note: Successful completion of a criminal background check is required.Benefits:Complimentary and secure city garage parkingPaid Time Off (PTO) available during the first...
-
Front Desk Receptionist
2 weeks ago
Allentown, United States PA FOOT AND ANKLE ASSOCIATES LLC Full timeBenefits: Retirement Plans Paid Time Off/Holiday Pay Short-Term & Long-Term Disability Life and AD&D Insurance Health, Dental, and Vision Insurance 401(k) matching Pace Foot and Ankle Centers, PLLC is committed to the well-being of our valued employees, offering a wide range of voluntary benefits. Company Overview At Pace Foot and Ankle Centers, PLLC you are...
-
Front Desk Staff
3 months ago
Allentown, United States Maxx Fitness Clubs Full timeJob DescriptionJob DescriptionMaxx Fitness Clubzz is looking for a committed, friendly, upbeat individual to become a part of our fitness team!If you are looking to share a passion for fitness, than this is the perfect job for you!Essential Duties and Responsibilities:Responsible for providing the first positive impression of the Maxx Fitness...
-
Guest Services Representative
2 months ago
Allentown, United States Sleep Inn Allentown-Fogelsville Full timePosition Summary:The Front Desk Associate is responsible for delivering an exceptional guest experience from check-in to check-out, as well as performing light housekeeping duties to maintain the cleanliness and comfort of our hotel. We are looking for a team player who is business-focused and eager to contribute to our hotel’s success. No prior experience...
-
Guest Services Representative 3-11
4 weeks ago
Allentown, United States Sleep Inn Allentown-Fogelsville Full timePosition Summary:The Front Desk Associate is responsible for delivering an exceptional guest experience from check-in to check-out, as well as performing light housekeeping duties to maintain the cleanliness and comfort of our hotel. We are looking for a team player who is business-focused and eager to contribute to our hotel’s success. No prior experience...
-
Guest Services Representative
3 months ago
Allentown, United States Sleep Inn Allentown-Fogelsville Full timePosition Summary:The Front Desk Associate is responsible for delivering an exceptional guest experience from check-in to check-out, as well as performing light housekeeping duties to maintain the cleanliness and comfort of our hotel. We are looking for a team player who is business-focused and eager to contribute to our hotel’s success. No prior experience...
-
Scheduling Coordinator
4 days ago
Allentown, Pennsylvania, United States Nurture Dental Health PC Full timeAbout the RoleWe are seeking a highly motivated and organized Scheduling Coordinator to join our team at Nurture Dental Health PC. As a key member of our front office staff, you will be responsible for ensuring seamless patient scheduling and experience.Key ResponsibilitiesPatient Scheduling: Coordinate patient appointments, surgeries, and procedures in a...
-
Project Administrative Coordinator
1 week ago
Allentown, Pennsylvania, United States NDM Hospitality Services Full timeAbout NDM Hospitality ServicesNDM Hospitality Services is a dynamic, project-level real estate specialty brokerage firm providing turnkey sales and marketing services to real estate developers. Our dedication to excellence is grounded in extensive expertise and experience in all segments of the real estate industry.We possess in-depth knowledge of top market...
-
Overnight Front Desk Associate
7 days ago
Allentown, Pennsylvania, United States Gulph Creek Hotels Full timeJob OverviewPosition: Night Auditor - Full TimeJoin a dynamic team at a modern select service hotel, offering exceptional hospitality in a vibrant urban setting.WORKING HOURS & COMPENSATION:Shift: 11:00 PM to 7:00 AM - Weekend availability is essential. Compensation ranges from $15.50 to $16.50 per hour.*** Criminal Background Check RequiredEMPLOYEE...
-
Licensed Real Estate Consultant
2 weeks ago
Allentown, Pennsylvania, United States Amo Realty Full timePosition Overview:As a Licensed Real Estate Consultant at Amo Realty, you will be part of a dynamic team dedicated to providing exceptional service in the real estate market across Pennsylvania. Our brokerage is known for its innovative lead generation system that consistently delivers high-quality buyer and seller clients to our agents.Key...
-
Night Auditor
1 week ago
Allentown, Pennsylvania, United States Hilton Garden Inn Allentown Bethlehem Airport Full timeJob SummaryHilton Garden Inn Allentown Bethlehem Airport is seeking a highly motivated and detail-oriented individual to fill the position of Night Auditor. As a key member of our front desk team, you will be responsible for ensuring the smooth operation of our hotel's overnight activities.Key ResponsibilitiesGuest Services: Provide exceptional customer...