Guest Services Representative

2 months ago


Allentown, United States Sleep Inn Allentown-Fogelsville Full time

Position Summary:

The Front Desk Associate is responsible for delivering an exceptional guest experience from check-in to check-out, as well as performing light housekeeping duties to maintain the cleanliness and comfort of our hotel. We are looking for a team player who is business-focused and eager to contribute to our hotel’s success. No prior experience is necessary, but the willingness to learn and grow with our company is essential. Ideal Candidate would be able to work 7-3  

Key Responsibilities:

Front Desk Duties

Greet and register guests, providing prompt and courteous service.

Handle guest inquiries, concerns, and requests efficiently.

Answer phone calls and provide information on hotel amenities, local attractions, and directions.

Coordinate with other departments to ensure guest satisfaction.

Process transactions and manage a cash drawer.

Helping out with breakfast.

Light Housekeeping Duties

Replenish towels, toiletries, and other supplies to guest at the desk.

Spot clean public areas including the lobby, corridors, and elevators.

Assist the housekeeping team as required.

Maintaining the upkeep of laundry for the next business day is required

Skills & Qualifications:

High school diploma or equivalent.

Strong verbal communication skills.

Basic computer skills.

Ability to work independently and as part of a team.

Business-focused mindset.

Willingness to learn and take on multiple tasks.

Physical Requirements:

Ability to stand for extended periods.

Ability to lift, carry, push, and pull up to 25 pounds.

Schedule: This position requires flexibility 3-11 

Source: Hospitality Online



  • Allentown, United States Nothing Bundt Cakes Full time

    Looking for motivated high school students. Depending on availability, shifts would be from 2:00PM-6:30PM or 3:00PM-6:30PM. At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party...


  • Allentown, Pennsylvania, United States Gulph Creek Hotels Full time

    Job OverviewPosition: Front Desk Agent - Full TimeCompensation: $15/hourShifts: Combination of first, mid, and second shifts. Must be available on weekends with open availability.Note: Successful completion of a criminal background check is required.Benefits:Complimentary and secure city garage parkingPaid Time Off (PTO) available during the first...


  • Allentown, Pennsylvania, United States Gulph Creek Hotels Full time

    Job OverviewPosition: Front Desk Agent - Full TimeCompensation: $15 per hourShifts: Combination of first, mid, and second shifts; weekend availability required.Note: Successful completion of a criminal background check is mandatory.Benefits:Complimentary and secure city garage parkingPaid Time Off (PTO) available within the first yearDiscounted hotel rates...


  • Allentown, Pennsylvania, United States Gulph Creek Hotels Full time

    Job OverviewPosition: Front Desk Agent - Full TimeCompensation: $15 per hourAvailability: Combination of first, mid, and second shifts, including weekends. Open availability is essential.Note: Must successfully complete a criminal background check.Benefits:Complimentary and secure city garage parkingPaid time off available during the first yearDiscounted...


  • Allentown, United States Sleep Inn Allentown-Fogelsville Full time

    Position Summary:The Front Desk Associate is responsible for delivering an exceptional guest experience from check-in to check-out, as well as performing light housekeeping duties to maintain the cleanliness and comfort of our hotel. We are looking for a team player who is business-focused and eager to contribute to our hotel’s success. No prior experience...


  • Allentown, Pennsylvania, United States Hilton Garden Inn Allentown Bethlehem Airport Full time

    Hilton Garden Inn Allentown Bethlehem Airport is seeking a dedicated and enthusiastic individual to join our team as a Front Desk Representative. In this role, you will be the first point of contact for our guests, ensuring they receive a warm welcome and exceptional service throughout their stay. Your responsibilities will encompass a variety of tasks,...


  • Allentown, United States Sleep Inn Allentown-Fogelsville Full time

    Position Summary:The Front Desk Associate is responsible for delivering an exceptional guest experience from check-in to check-out, as well as performing light housekeeping duties to maintain the cleanliness and comfort of our hotel. We are looking for a team player who is business-focused and eager to contribute to our hotel’s success. No prior experience...


  • Allentown, Pennsylvania, United States European Wax Center Full time

    Job Title: Sales AssociateWe are seeking a highly motivated and customer-focused Sales Associate to join our team at European Wax Center Airport Road location.Benefits and Compensation:Competitive hourly rateBonus structure for meeting sales targetsFree waxing services for you and your loved onesDiscount on our premium productsA fun and dynamic work...


  • Allentown, United States European Wax Center Full time

    European Wax Center - Airport Road is looking for a guest service associate to join our growing team! Main Responsibilities of a Guest Service Representative Serves customers by providing all necessary service and product information. Resolves service and product problems. Upselling packages and products. Ensures customer satisfaction and pleasant user...


  • Allentown, Pennsylvania, United States Pizza Hut Shop Full time

    We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Pizza Hut Shop. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests, ensuring that they have a positive and memorable experience with our brand.Key Responsibilities:Answer customer calls and...


  • Allentown, United States Cedar Fair Full time

    **Admissions/Guest Services 2022** CAROUSEL_PARAGRAPH * Allentown, Pennsylvania * Customer/Guest Services * 11551 ** Share Job** ** Job Description** **Overview:** **Working with us is an opportunity that can pay off for years to come with skills, knowledge, experiences and friends that can last a lifetime!** **A Seasonal job with us can lead to a...


  • Allentown, Pennsylvania, United States European Wax Center Full time

    European Wax Center is seeking a dedicated guest service associate to enhance our expanding team. Key Responsibilities of a Guest Service Associate Assists clients by delivering comprehensive service and product information.Addresses and resolves service and product inquiries.Promotes additional packages and products.Ensures client satisfaction and a...


  • Allentown, Pennsylvania, United States European Wax Center Full time

    About European Wax CenterWe are a leading provider of waxing services, dedicated to delivering exceptional experiences to our guests. Our commitment to quality and customer satisfaction has earned us a reputation as a trusted and respected brand in the industry.Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Representative to...


  • Allentown, United States European Wax Center Full time

    European Wax Center began as a family-owned business. Since 2004, we've provided our guests with a first-class waxing experience centering around: •Our proprietary Comfort Wax® •Private waxing suites •A crisp, clean environment •And the most professionally trained estheticians in the industry From day one, we've been putting our values into action...


  • Allentown, United States Allentown Parking Authority Full time

    ALLENTOWN PARKING AUTHORITY CUSTOMER SERVICE REPRESENTATIVE The Customer Service Representative is responsible for all work in the Customer Service Department. The Customer Service Representative reports directly to the Customer Service Manager. DUTIES INCLUDE BUT ARE NOT LIMITED TO: Act as a Customer Service Representative; answer phones, take complaints,...


  • Allentown, United States Allentown Parking Authority Full time

    Job DescriptionJob DescriptionALLENTOWN PARKING AUTHORITY CUSTOMER SERVICE REPRESENTATIVEThe Customer Service Representative is responsible for all work in the Customer Service Department.The Customer Service Representative reports directly to the Customer Service Manager.DUTIES INCLUDE BUT ARE NOT LIMITED TO:Act as a Customer Service Representative; answer...


  • Allentown, United States PeopleShare Full time

    ** Customer Service representatives need in the Lehigh Valley ** PeopleShare is looking for experienced, friendly and eager to learn customer service representatives in the Lehigh Valley. Bilingual in English/Spanish is required. You will be communicating with customers all day to help with Medicaid along with medical assistant programs. Hit the ground...


  • Allentown, Pennsylvania, United States Cedar Fair Full time

    Guest Relations AssociateOverview:Joining our team presents a unique opportunity to gain valuable skills, knowledge, and experiences that can last a lifetime.Seasonal Employment Benefits:Enhance your resume with skills that support your career aspirations.Thrive in a welcoming and diverse workplace.Acquire knowledge through comprehensive training programs...


  • Allentown, Pennsylvania, United States European Wax Center Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at European Wax Center. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our guests, ensuring their satisfaction and loyalty to our brand.Main ResponsibilitiesServe as the primary point of...


  • Allentown, United States Evonik Full time

    **Customer Service Representative** **Location:** Allentown, PA, US **VACANCY REFERENCE NUMBER 155400** **Customer Service Representative** **Location:** United States : Allentown, PA **Function:** Logistics & Supply Chain Management **Career Level:** Experienced professionals (2-5 years) **Legal Entity:** Evonik Corporation **Business Line:** Comfort &...