Payroll Supervisor

2 months ago


Chicago, United States Puttshack USA Inc Full time
Job DescriptionJob Description

Payroll Supervisor

Puttshack Home Office


About Puttshack:

Puttshack is an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun - and doing something fun - together.

Our Purpose: To bring everyone in to play.

Our Vision: To be the universal answer to the question 'Where should we get together?'

Our Mission: To create lasting memories for people of all generations through a shared, world-class entertainment experience.

Our Values:

  • Bring your 'A' game. We strive for excellence in everything we do.
  • Lead the Way Our associates embrace and are inspired by change.
  • Own the Fun We revel in our guests' enjoyment.
  • Care Deeply - We take great care of our guests, our associates and the communities we call home.

Location: This position is a hybrid role, with 3 days onsite at our Home Office in Chicago (River North), IL.

Reports To: Payroll Manager

Position Summary:  

We are seeking an experienced Payroll Supervisor to join our Accounting and Finance team. Reporting into the Payroll Manager and based out of the Home Office, the Payroll Supervisor will lead a team and work closely with venue operations, Human Resources, and finance teams to oversee aspects of payroll processing.


Position Responsibilities may include, but not limited to:

  • Oversee and develop a team of payroll coordinators to ensure all payroll transactions are processed accurately and timely, in accordance with processing deadlines for all associates across multiple locations.
  • Ensure accurate and timely processing of payroll updates including new hires, separations, and changes to pay rates
  • Ensure compliance with federal, state and local payroll, wage and hour laws and best practices, staying up to date on changes and recommending updates to process and procedure accordingly.
  • Weekly and monthly audits and reconciliation of payroll/tax system to ensure alignment across systems, processes, and policies, particularly within weekly payroll 401K EE/ER deductions, debits, and journal entries to ADP.
  • Serve as subject matter expert on payroll related matters within venues and all applicable state laws, answering questions and providing general troubleshooting support and assistance to various team-members or employees.
  • Lead tip integration and partnership with operations and human resources, creating process for computing and auditing credit card tips.
  • Compute and process manual/off cycle check requests.
  • Advise and collaborate on process and system changes, identifying and recommending process improvements and automation opportunities to ensure accuracy and efficiency within a high growth environment.
  • Conduct investigations into potential errors and plan administration issues, including appropriate documentation and recommendations on necessary actions to resolve.
  • Respond to client, employee and provider inquiries related to retirement benefit programs.
  • Support internal and external audits related to payroll.
  • Maintain employee confidence and protects payroll operations by keeping information confidential.
  • Other projects and duties as assigned.

Required Skills and Experience:

  • Bachelor's degree in business, finance, or equivalent experience
  • 5-7 years' experience of full cycle, multi-unit payroll experience within a fast-pace, startup environment
  • Minimum of 2 years' experience managing a team of direct reports
  • Experience with payroll for a wide variety of exempt and non-exempt positions, and an understanding of multi-location local, state, and federal tax and payroll laws
  • Great verbal and written communication skills
  • Attention to detail and effective organization skills
  • Ability to work independently in a rapidly changing, diverse work environment
  • Strong Knowledge in use of Windows-based business computers and Microsoft Office programs; specifically, Excel, Outlook
  • This position must pass a post-offer background check

Preferred Skills and Experience:

  • Experience within the hospitality, social entertainment, and/or retail space strongly preferred
  • Advanced Excel skills
  • Experience within ADP WFN

Physical Requirements:

  • Work environment-ability to commute to our River North office three times a week
  • Physical demands-ability to sit for extended periods of time.

What's in it for you:

  • Paid PTO
  • Health insurance: medical, dental, and vision
  • 50% off Food & Beverage
  • Free Mini Golf
  • Paid Parental Leave

At the intersection of entertainment and hospitality, Puttshack is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Puttshack also takes steps to prevent retaliation and create a respectful, equitable, and inclusive environment for our Associates, Guests, and Vendors.


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