Janitorial Services Supervisor
2 months ago
BMS is seeking a qualified Janitorial Services Supervisor with experience in supervising union staff and the ability to improve/maintain client relationships. The Janitorial Services Supervisor is responsible for cleaning operations in their assigned building(s).
Duties and Responsibilities
- Supervises cleaning staff as duties are being performed.
- Supervises the duties and tasks of utility staff.
- Stocks and maintains supply rooms; orders supplies according to a budget.
- Receives, processes, and handles customer complaints in regard to cleaning services.
- Ensures that buildings are kept clean and free from hazards.
- Ensures that all common areas are kept clean and free from hazards.
- Assists tenants and property management with questions and basic requests.
- Provides a high level of customer service at all times; remains professional.
- Hires and fires cleaning staff; trains new hires.
- Meets with company officials regularly in order to provide progress reports and address issues.
- Respond to emergency situations in building that require cleaning department
Requirements
- Understands the principles behind providing excellent customer service to building occupants.
- Possesses the ability to manage a team of cleaners effectively.
- Demonstrates organizational skills required for ensuring that tasks are completed in a timely manner.
- Shows basic budgeting skills and the ability to keep cleaning supplies and equipment stocked according to a budget.
- Exhibits the ability to teach others how to do their jobs in a friendly, courteous and effective manner.
- Is able to perform several tasks at the same time.
- Shows basic computer knowledge for the purposes of scheduling, record keeping and payroll.
- Experience in supervising Local 1 members (preferred)
- Availability to work weekends and overtime as needed
Building Maintenance Services, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual preference, age, status as a protected veteran, or status as a qualified individual with a disability.
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