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Supervisor, Interpretation Services

3 months ago

Houston, United States Harris Health System Full time
Job DescriptionJob DescriptionElevate the health of our community

About the Position

As the Supervisor of the Interpretation Services Call Center, you will oversee a group of Harris Health Spanish Interpreters. This will mean that you provide leadership and support to the department through observation, mentorship, and coaching of your direct reports in addition to conducting employee performance appraisals. The Supervisor of Interpretation Services also identifies and assists in fulfilling the psychosocial needs of non-English speaking patients, visitors, and patients.

About Harris Health System

Harris Health is a nationally recognized health system comprising three teaching hospitals and an extensive network of ambulatory care centers serving the people of Harris County, Texas, since 1966. Staffed by the faculty, fellows and residents from two nationally ranked medical schools, Baylor College of Medicine and The University of Texas Health Science Center at Houston (UTHealth), Harris Health is the first healthcare system in Houston to receive the prestigious National Committee for Quality Assurance (NCQA) designation for its network of patient-centered medical homes, and both LBJ and Ben Taub Hospitals earned the ANCC Magnet Designation in 2020.
Each year, Harris Health provides more than 1.8 million total outpatient visits through its more than 40 ambulatory care facilities. Additionally, Harris Health sees more than 177,000 emergency visits at its Level 1 and Level 3 trauma centers and 35,000 hospital admissions through its three hospitals: Ben Taub, LBJ and Quentin Mease.

Requirements
  • High School Diploma or GED
  • Certified Medical Interpreter or Certified Healthcare Interpreter preferred
  • 4 years of experience in medical interpretation in a healthcare setting
  • Fluent in Spanish (must pass language proficiency examination through Harris Health System)

Benefits
  • Day 1 Benefits - Benefits are available the first day of hire
  • $10k student loan repayment
  • Shift differentials (Evenings, Nights, Weekends, Holidays)
  • Medical, Dental and Vision insurance
  • Flexible spending accounts (FSAs)
  • Short- and Long-Term Disability insurance
  • Life insurance
  • 401(k) retirement plan
  • Employee assistance program
  • Subsidized parking
  • Credit union
  • Employee disaster relief
  • Tuition Reimbursement - After 6 months of employment
  • and more
Harris Health is an Equal Opportunity Employer that welcomes and encourages diversity in the workplace.Apply today.Our short application process takes less than 3 minutes on your phone, tablet or computer.

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