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Business Operations Supervisor

2 months ago

Houston, Texas, United States Elmer's Home Services Heating & Air Conditioning Full time
Job Overview

We are seeking a dedicated full-time Business Operations Supervisor to drive our company’s mission while ensuring the seamless operation of our HVAC and plumbing services. This pivotal role within the home services sector offers a competitive salary exceeding $80,000/year, along with the potential for performance bonuses.

In addition to a competitive compensation package and a supportive, growth-oriented environment, our Business Operations Supervisors enjoy a range of benefits:

  • Above-average employer contributions for medical, dental, and vision coverage (effective the first of each month)
  • Generous paid time off (PTO)
  • Paid holidays
  • Year-round employment opportunities

Seize this chance to leverage your operations management expertise with a respected home services provider. We invite you to complete our initial mobile-friendly online application and consider joining our team.


YOUR DAILY RESPONSIBILITIES

This operations management role follows a full-time schedule of Monday - Friday, 8 am - 6 pm.

As a Business Operations Supervisor, you are integral to our success. Each day, you arrive ready to communicate our vision to your team and assist them in executing it during every customer interaction. Our objective is to consistently elevate our standards of performance and customer satisfaction. You contribute to this goal by training staff, enhancing their sales capabilities, and leading through your enthusiastic example. Additionally, you act as a primary contact for our clients, addressing concerns and ensuring their complete satisfaction.

In managing our operations, you will oversee various functions. Your responsibilities include managing staff workloads, tracking inventory, and ensuring the upkeep of our facilities and equipment. Occasionally, you will assess our performance by generating reports and analyzing data. By utilizing strategic performance indicators, you will chart our course and identify solutions to maintain our progress. You will also oversee our budget and ensure our policies and procedures are current. In essence, you are a driving force behind our business, and you take pride in contributing to our success.


OUR COMPANY'S MISSION

For over 25 years, we have been meeting the HVAC needs of our community. With recent expansions into new areas, our skilled team confidently assists customers with their heating, ventilation, air conditioning, plumbing, and repair needs. We strive to uphold our reputation as the most professional and punctual service team in the industry. Our commitment extends beyond our services; we actively support our community through various charitable initiatives.


QUALITIES OF AN IDEAL CANDIDATE

  • Goal-oriented - motivated to achieve objectives and deliver outstanding results
  • Analytical - adept at quickly interpreting data and drawing accurate conclusions
  • Organized - produces precise, efficient, and orderly work
  • Client-focused - dedicated to ensuring exceptional customer experiences
  • Career-oriented - committed to the HVAC and plumbing sectors

If these characteristics resonate with you, we encourage you to explore this exceptional management opportunity within our HVAC and plumbing organization.


QUALIFICATIONS FOR THE ROLE

  • Experience in operations management

Previous experience in the HVAC and plumbing sectors is highly preferred. If you meet these qualifications, we invite you to consider joining our team.