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Customer Support Trainee

3 months ago

Berkeley, United States Eagle Peak Solutions, Inc. Full time
Job DescriptionJob Description

Are you ready to turn a new leaf this year and fall head first into a new and fulfilling  Customer Support Trainee career?

When you think about important qualities for your next employer to have, do growth, originality, enthusiasm, and investment in people and infrastructure come to mind? If so, then ourCustomer Support Trainee team is  the place for you. If you want to join aCustomer Support Trainee team that values integrity, flexibility, loyalty, compassion and dedication, we want to meet you 

Customer Support Trainee Responsibilities: 

  • Verify confidential customer information and qualify potential customers throughout the sales process 
  • Maintain and update customer information accurately and in a timely manner 
  • Pay close attention to detail and actively listen to customer concerns to find the best possible solution 
  • Meet consumers directly and interact in a pleasant, positive, and professional manner at all times 
  • Execute events and coordinate with fellow team members on daily and weekly sales goals 
  • Collaborate with Customer Support Trainee's, Sales Managers, and Marketing team members to come up with creative solutions to further educate community members on the benefits of our program 
  • Stay updated on new products, sales service, and benefits we can offer potential new members 

Customer Support Trainee Qualifications: 

  • High School Diploma or Ged
  • Experience in customer support or sales preferred
  • Passionate about making a difference and interacting with the community 
  • Team oriented with the ability to problem solve independently
  • Driven to further one's career and make an impact 

We Offer Our Customer Support Trainee: 

  • Team building activities 
  • Company funded trips and holiday parties 
  • Holiday closures 
  • Sales Bonuses and incentives 
  • Volunteering and giving back to the community

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