Sales and Customer Support Specialist

2 weeks ago


Berkeley, California, United States TEKsystems Full time
Job Overview

Join our dynamic team in a base plus commission sales position.

Role Responsibilities:

  • Engage with incoming leads to effectively close sales for Bay Alarm Medical services.
  • Handle multiple incoming phone lines, addressing customer inquiries and needs promptly.
  • Utilize established retention strategies to assist customers considering cancellation.
  • Process customer orders efficiently.
  • Maintain an organized database of customer leads and existing clients.
  • Ensure timely follow-up and management of pending leads to maximize sales opportunities.

Required Qualifications:

  • A minimum of 1 year of experience in customer service (such as retail, call center, or reception).
  • Experience in sales or upselling is preferred.

About TEKsystems:

We are leaders in transformation, assisting clients in activating innovative ideas and solutions to navigate a new landscape of opportunities. Our team of 80,000 professionals collaborates with over 6,000 clients, including a significant portion of the Fortune 500, across North America, Europe, and Asia. As a prominent player in Full-Stack Technology Services and Talent Services, we partner with forward-thinking leaders to drive impactful change. This is the essence of true collaboration. TEKsystems is part of the Allegis Group.

We are an equal opportunity employer and will evaluate all applications without regard to race, gender, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.



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